38 products
Natural Agate Wall Clock (8 Inch)
Jazz up your room with this essential 8" clock. With plenty of white lace chalcedony and a natural gold & beige border, it's bound to grab your attention. The modern clock hands, quiet Seiko mechanism, and trendy dash dial bring a hint of class to any space.
- Measures 7-3/4" high by 8-3/4 wide", 1" projection from wall
- Premium, Extra Quality Brazilian agate slice
- Light gold dial markers
- Modern style brass hands with quiet Seiko mechanism
- Hanger included
- Dust as needed
*Clock is completed and ready to ship.
AGATE CLOCK COLLECTION
Handcrafted by artist Jessica Cortes in her Oconomowoc, WI-based studio, each agate clock in the Mod North & Co. collection makes a unique artistic statement fit for eclectic and contemporary interiors. Every piece in the collection is made-to-order using quality genuine stone materials sourced from Brazil and clock components made in the U.S. Drawing on her design background, Jessica pays special attention to details like the exact angle at which the agate slices sit on their powder-coated base for a visually appealing aesthetic. She then carefully outfits her agate clocks with quiet Seiko mechanisms and gorgeous brass and gold accents for a modern, minimalist finish. Each one-of-a-kind clock is a little work of art, making your new statement timepiece an instant modern heirloom.
ABOUT MOD NORTH & CO.
Founded by interior designer Jessica Cortes, Mod North & Co. delivers unique and thoughtfully curated products for the eclectic modern boho home. Jessica lives with her husband and five children in the lake country area of Oconomowoc, WI.
We are currently accepting orders from certain countries and using USPS Priority Mail International which is approximately 6-10 business days. The rates are auto-calculated. We are happy to do shipping estimates prior to check out if a rate seems higher than usual. All international packages will include tracking and insurance. Any taxes, customs and/or duties are paid by the Buyer. We are not responsible for paying those charges. Any questions, please send an email to jessica@modnorth.com.
Our default shipping method is USPS (United States Postal Service) with First Class service for US Orders. All items are insured and able to track. Priority Mail will only be used if the package weight is above one pound. We care about the environment, so the majority of our packaging materials are reused from incoming packages we get to our home.
NOTE: It is the Buyer's responsibility to ensure the correct address is entered in at the time of checkout. We are not responsible for incorrect addresses.
Shipping time varies by item: please see individual product listings for specific shipping information. Processing/production time may vary from 3 days to 3 weeks as it's design/item dependent. If an item needs to be rushed, please send a message prior to purchasing so the best shipping method can be determined. Free Shipping is not available on expedited items, and buyer will need to pay the increased costs.
For International customers, the default shipping is USPS Priority Mail Service. For more information about Priority Mail Service, please click here.
Please note, once a package leaves the U.S., the remainder of your delivery window is at the mercy of the destination country. If there are delays, it is out of our control. We are happy to help with tracking an item if possible or opening a case with our U.S. carriers if need be. However, once the item arrives to the intended country, it is the customer's responsibility to follow up with the receiving carrier to obtain the item.
International customers are responsible for all customs and duty taxes required by your country.
Once the carrier picks up the item, it is their responsibility to fulfill the obligation in getting that item to the customer. If an item is marked Delivered, but is nowhere to be found by the customer, we will assist in filing a claim. It is highly recommended to take the following steps in this situation.
- First, we suggest checking around your property for all possible locations the mail carrier could leave the item.
- Second, we suggest asking your neighbors on either side or around your street if they have mistakenly received your package.
- Third, we suggest contacting your local post office and asking for the GEO-COORDINATES of where the package was left. You will need to provide your Tracking Number when speaking with the individual at the post office.
If you have exhausted all these possibilities, then we highly recommend you file a police report for the theft of the package. This will assist in preparing your case for a claim. However, if a package is marked as Delivered by the carrier, it will be more difficult to win a claim as they have noted they fulfilled their obligation. We as the Seller have fulfilled our obligation in sending the item within our noted processing times as well as including Tracking and Insurance.
- If you are concerned with package theft and/or have experienced package theft in your area, we highly recommend you purchase Signature Verification upon Delivery, have the package sent to a PO box or have the package sent to a different address such as family or a friend.
SHIPPING & HANDLING TIMES
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
CUSTOMER SATISFACTION
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
CUSTOM / MADE-TO-ORDER ITEMS
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
Agate slices and slabs are natural stone with certain characteristics inherent to them. Any slight or unusual markings are common. Lines or striations that may appear as hairline scratches or cracks are just that. Those aren't considered damaging attributes. Open areas with sparkle-like accents are geode inclusions which make the slice even more special as these are rare to come upon. Some areas may not be able to be fully polished and may contain a rough appearance which is also normal. If agates are dropped accidentally they will break, crack or get chipped. Agates are like glass so proper care should be taken.
STONE CLOCKSOnce purchased, we run each clock for a minimum of 48 hours with a fresh battery to ensure the clock mechanism is working properly. After that, it is packaged and sent out. This time is accounted within the processing time for all orders.
In the unlikely event that a clock mechanism should stop or keep time inaccurately, please let us know immediately so we can work out a proper solution. We are willing to work with you to make sure you are happy and to resolve the issue should one arise.
If a problem arises from one of our handmade clocks, please let us know immediately so we can determine the best course of action.
ITEMS DAMAGED IN TRANSIT
If your item is damaged in transit via shipping, a refund may be possible. Please contact us via email within 2 days of receiving your purchase with images of the damaged item and shipping box along with a description of the damage.
Before a refund is issued, the defective product must be returned in its original condition and packaging. In most instances, we will cover the cost of return shipping for a damaged or defective item. Once the item is back in our possession, we will refund the original cost of the item after we initiate the claim with USPS. We do insure each item with the chosen carrier for the full declared value of the item. We do not issue a refund payment until USPS has issued it first to us. The claim will be filed by us and typically the buyer will need to fill out an affidavit form confirming the damaged item.
Color or style variation will not be considered an acceptable description as a defective / damaged refund or exchange. Great care and time is taken to accurately photograph and depict the work with regards to the description. Please note color variations may occur because of differences in monitor settings.
CUSTOMS AND IMPORT TAXESCustomers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Customer Reviews
Brown Agate Wall Clock (9 Inch)
Elevate your home decor with the Brown Agate Wall Clock (9 Inch). Featuring stunning shades of brown and taupe, this clock is guaranteed to catch your attention. The contemporary clock hands, quiet Seiko mechanism, and fashionable dash dial bring sophistication to any space.
- Measures 6-1/2" wide by 9" high, 1" projection from wall
- Premium, Extra Quality Brazilian agate slice
- Light gold dial markers
- Modern style brass hands with quiet Seiko mechanism
- Hanger included
- Dust as needed
*Clock is completed and ready to ship.
AGATE CLOCK COLLECTION
Handcrafted by artist Jessica Cortes in her Oconomowoc, WI-based studio, each agate clock in the Mod North & Co. collection makes a unique artistic statement fit for eclectic and contemporary interiors. Every piece in the collection is made-to-order using quality genuine stone materials sourced from Brazil and clock components made in the U.S. Drawing on her design background, Jessica pays special attention to details like the exact angle at which the agate slices sit on their powder-coated base for a visually appealing aesthetic. She then carefully outfits her agate clocks with quiet Seiko mechanisms and gorgeous brass and gold accents for a modern, minimalist finish. Each one-of-a-kind clock is a little work of art, making your new statement timepiece an instant modern heirloom.
ABOUT MOD NORTH & CO.
Founded by interior designer Jessica Cortes, Mod North & Co. delivers unique and thoughtfully curated products for the eclectic modern boho home. Jessica lives with her husband and five children in the lake country area of Oconomowoc, WI.
We are currently accepting orders from certain countries and using USPS Priority Mail International which is approximately 6-10 business days. The rates are auto-calculated. We are happy to do shipping estimates prior to check out if a rate seems higher than usual. All international packages will include tracking and insurance. Any taxes, customs and/or duties are paid by the Buyer. We are not responsible for paying those charges. Any questions, please send an email to jessica@modnorth.com.
Our default shipping method is USPS (United States Postal Service) with First Class service for US Orders. All items are insured and able to track. Priority Mail will only be used if the package weight is above one pound. We care about the environment, so the majority of our packaging materials are reused from incoming packages we get to our home.
NOTE: It is the Buyer's responsibility to ensure the correct address is entered in at the time of checkout. We are not responsible for incorrect addresses.
Shipping time varies by item: please see individual product listings for specific shipping information. Processing/production time may vary from 3 days to 3 weeks as it's design/item dependent. If an item needs to be rushed, please send a message prior to purchasing so the best shipping method can be determined. Free Shipping is not available on expedited items, and buyer will need to pay the increased costs.
For International customers, the default shipping is USPS Priority Mail Service. For more information about Priority Mail Service, please click here.
Please note, once a package leaves the U.S., the remainder of your delivery window is at the mercy of the destination country. If there are delays, it is out of our control. We are happy to help with tracking an item if possible or opening a case with our U.S. carriers if need be. However, once the item arrives to the intended country, it is the customer's responsibility to follow up with the receiving carrier to obtain the item.
International customers are responsible for all customs and duty taxes required by your country.
Once the carrier picks up the item, it is their responsibility to fulfill the obligation in getting that item to the customer. If an item is marked Delivered, but is nowhere to be found by the customer, we will assist in filing a claim. It is highly recommended to take the following steps in this situation.
- First, we suggest checking around your property for all possible locations the mail carrier could leave the item.
- Second, we suggest asking your neighbors on either side or around your street if they have mistakenly received your package.
- Third, we suggest contacting your local post office and asking for the GEO-COORDINATES of where the package was left. You will need to provide your Tracking Number when speaking with the individual at the post office.
If you have exhausted all these possibilities, then we highly recommend you file a police report for the theft of the package. This will assist in preparing your case for a claim. However, if a package is marked as Delivered by the carrier, it will be more difficult to win a claim as they have noted they fulfilled their obligation. We as the Seller have fulfilled our obligation in sending the item within our noted processing times as well as including Tracking and Insurance.
- If you are concerned with package theft and/or have experienced package theft in your area, we highly recommend you purchase Signature Verification upon Delivery, have the package sent to a PO box or have the package sent to a different address such as family or a friend.
SHIPPING & HANDLING TIMES
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
CUSTOMER SATISFACTION
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
CUSTOM / MADE-TO-ORDER ITEMS
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
Agate slices and slabs are natural stone with certain characteristics inherent to them. Any slight or unusual markings are common. Lines or striations that may appear as hairline scratches or cracks are just that. Those aren't considered damaging attributes. Open areas with sparkle-like accents are geode inclusions which make the slice even more special as these are rare to come upon. Some areas may not be able to be fully polished and may contain a rough appearance which is also normal. If agates are dropped accidentally they will break, crack or get chipped. Agates are like glass so proper care should be taken.
STONE CLOCKSOnce purchased, we run each clock for a minimum of 48 hours with a fresh battery to ensure the clock mechanism is working properly. After that, it is packaged and sent out. This time is accounted within the processing time for all orders.
In the unlikely event that a clock mechanism should stop or keep time inaccurately, please let us know immediately so we can work out a proper solution. We are willing to work with you to make sure you are happy and to resolve the issue should one arise.
If a problem arises from one of our handmade clocks, please let us know immediately so we can determine the best course of action.
ITEMS DAMAGED IN TRANSIT
If your item is damaged in transit via shipping, a refund may be possible. Please contact us via email within 2 days of receiving your purchase with images of the damaged item and shipping box along with a description of the damage.
Before a refund is issued, the defective product must be returned in its original condition and packaging. In most instances, we will cover the cost of return shipping for a damaged or defective item. Once the item is back in our possession, we will refund the original cost of the item after we initiate the claim with USPS. We do insure each item with the chosen carrier for the full declared value of the item. We do not issue a refund payment until USPS has issued it first to us. The claim will be filed by us and typically the buyer will need to fill out an affidavit form confirming the damaged item.
Color or style variation will not be considered an acceptable description as a defective / damaged refund or exchange. Great care and time is taken to accurately photograph and depict the work with regards to the description. Please note color variations may occur because of differences in monitor settings.
CUSTOMS AND IMPORT TAXESCustomers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Customer Reviews
White Agate Wall Clock (8 Inch)
Elevate your living space with the White Agate Wall Clock (8 Inch). Bursting with white lace chalcedony and a stylish gray edge, this clock will definitely make an impression. The sleek clock hands, silent Seiko movement, and chic dash dial add a touch of sophistication to any room.
- Measures 6" wide by 8" high, 1" projection from wall
- Premium, Extra Quality Brazilian agate slice
- Light gold dial markers
- Modern style brass hands with quiet Seiko mechanism
- Hanger included
- Dust as needed
*Clock is completed and ready to ship.
AGATE CLOCK COLLECTION
Handcrafted by artist Jessica Cortes in her Oconomowoc, WI-based studio, each agate clock in the Mod North & Co. collection makes a unique artistic statement fit for eclectic and contemporary interiors. Every piece in the collection is made-to-order using quality genuine stone materials sourced from Brazil and clock components made in the U.S. Drawing on her design background, Jessica pays special attention to details like the exact angle at which the agate slices sit on their powder-coated base for a visually appealing aesthetic. She then carefully outfits her agate clocks with quiet Seiko mechanisms and gorgeous brass and gold accents for a modern, minimalist finish. Each one-of-a-kind clock is a little work of art, making your new statement timepiece an instant modern heirloom.
ABOUT MOD NORTH & CO.
Founded by interior designer Jessica Cortes, Mod North & Co. delivers unique and thoughtfully curated products for the eclectic modern boho home. Jessica lives with her husband and five children in the lake country area of Oconomowoc, WI.
We are currently accepting orders from certain countries and using USPS Priority Mail International which is approximately 6-10 business days. The rates are auto-calculated. We are happy to do shipping estimates prior to check out if a rate seems higher than usual. All international packages will include tracking and insurance. Any taxes, customs and/or duties are paid by the Buyer. We are not responsible for paying those charges. Any questions, please send an email to jessica@modnorth.com.
Our default shipping method is USPS (United States Postal Service) with First Class service for US Orders. All items are insured and able to track. Priority Mail will only be used if the package weight is above one pound. We care about the environment, so the majority of our packaging materials are reused from incoming packages we get to our home.
NOTE: It is the Buyer's responsibility to ensure the correct address is entered in at the time of checkout. We are not responsible for incorrect addresses.
Shipping time varies by item: please see individual product listings for specific shipping information. Processing/production time may vary from 3 days to 3 weeks as it's design/item dependent. If an item needs to be rushed, please send a message prior to purchasing so the best shipping method can be determined. Free Shipping is not available on expedited items, and buyer will need to pay the increased costs.
For International customers, the default shipping is USPS Priority Mail Service. For more information about Priority Mail Service, please click here.
Please note, once a package leaves the U.S., the remainder of your delivery window is at the mercy of the destination country. If there are delays, it is out of our control. We are happy to help with tracking an item if possible or opening a case with our U.S. carriers if need be. However, once the item arrives to the intended country, it is the customer's responsibility to follow up with the receiving carrier to obtain the item.
International customers are responsible for all customs and duty taxes required by your country.
Once the carrier picks up the item, it is their responsibility to fulfill the obligation in getting that item to the customer. If an item is marked Delivered, but is nowhere to be found by the customer, we will assist in filing a claim. It is highly recommended to take the following steps in this situation.
- First, we suggest checking around your property for all possible locations the mail carrier could leave the item.
- Second, we suggest asking your neighbors on either side or around your street if they have mistakenly received your package.
- Third, we suggest contacting your local post office and asking for the GEO-COORDINATES of where the package was left. You will need to provide your Tracking Number when speaking with the individual at the post office.
If you have exhausted all these possibilities, then we highly recommend you file a police report for the theft of the package. This will assist in preparing your case for a claim. However, if a package is marked as Delivered by the carrier, it will be more difficult to win a claim as they have noted they fulfilled their obligation. We as the Seller have fulfilled our obligation in sending the item within our noted processing times as well as including Tracking and Insurance.
- If you are concerned with package theft and/or have experienced package theft in your area, we highly recommend you purchase Signature Verification upon Delivery, have the package sent to a PO box or have the package sent to a different address such as family or a friend.
SHIPPING & HANDLING TIMES
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
CUSTOMER SATISFACTION
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
CUSTOM / MADE-TO-ORDER ITEMS
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
Agate slices and slabs are natural stone with certain characteristics inherent to them. Any slight or unusual markings are common. Lines or striations that may appear as hairline scratches or cracks are just that. Those aren't considered damaging attributes. Open areas with sparkle-like accents are geode inclusions which make the slice even more special as these are rare to come upon. Some areas may not be able to be fully polished and may contain a rough appearance which is also normal. If agates are dropped accidentally they will break, crack or get chipped. Agates are like glass so proper care should be taken.
STONE CLOCKSOnce purchased, we run each clock for a minimum of 48 hours with a fresh battery to ensure the clock mechanism is working properly. After that, it is packaged and sent out. This time is accounted within the processing time for all orders.
In the unlikely event that a clock mechanism should stop or keep time inaccurately, please let us know immediately so we can work out a proper solution. We are willing to work with you to make sure you are happy and to resolve the issue should one arise.
If a problem arises from one of our handmade clocks, please let us know immediately so we can determine the best course of action.
ITEMS DAMAGED IN TRANSIT
If your item is damaged in transit via shipping, a refund may be possible. Please contact us via email within 2 days of receiving your purchase with images of the damaged item and shipping box along with a description of the damage.
Before a refund is issued, the defective product must be returned in its original condition and packaging. In most instances, we will cover the cost of return shipping for a damaged or defective item. Once the item is back in our possession, we will refund the original cost of the item after we initiate the claim with USPS. We do insure each item with the chosen carrier for the full declared value of the item. We do not issue a refund payment until USPS has issued it first to us. The claim will be filed by us and typically the buyer will need to fill out an affidavit form confirming the damaged item.
Color or style variation will not be considered an acceptable description as a defective / damaged refund or exchange. Great care and time is taken to accurately photograph and depict the work with regards to the description. Please note color variations may occur because of differences in monitor settings.
CUSTOMS AND IMPORT TAXESCustomers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Customer Reviews
Cream/Natural Agate Wall Clock (9 Inch)
This beautiful 8" Cream/Natural Agate Wall Clock offers a unique and stylish way to enhance any decor. Boasting a captivating creamy white lace quartz chalcedony and light brown/tan perimeter banding, it also features modern clock hands, a silent Seiko mechanism, and a roman numeral dial face.
- Measures 7-1/2" high by 9-1/4" wide, 1" projection from wall
- Premium, Extra Quality Brazilian agate slice
- Light gold dial markers
- Modern style brass hands with quiet Seiko mechanism
- Hanger included
*Clock is completed and ready to ship.
AGATE CLOCK COLLECTION
Handcrafted by artist Jessica Cortes in her Oconomowoc, WI-based studio, each agate clock in the Mod North & Co. collection makes a unique artistic statement fit for eclectic and contemporary interiors. Every piece in the collection is made-to-order using quality genuine stone materials sourced from Brazil and clock components made in the U.S. Drawing on her design background, Jessica pays special attention to details like the exact angle at which the agate slices sit on their powder-coated base for a visually appealing aesthetic. She then carefully outfits her agate clocks with quiet Seiko mechanisms and gorgeous brass and gold accents for a modern, minimalist finish. Each one-of-a-kind clock is a little work of art, making your new statement timepiece an instant modern heirloom.
ABOUT MOD NORTH & CO.
Founded by interior designer Jessica Cortes, Mod North & Co. delivers unique and thoughtfully curated products for the eclectic modern boho home. Jessica lives with her husband and five children in the lake country area of Oconomowoc, WI.
We are currently accepting orders from certain countries and using USPS Priority Mail International which is approximately 6-10 business days. The rates are auto-calculated. We are happy to do shipping estimates prior to check out if a rate seems higher than usual. All international packages will include tracking and insurance. Any taxes, customs and/or duties are paid by the Buyer. We are not responsible for paying those charges. Any questions, please send an email to jessica@modnorth.com.
Our default shipping method is USPS (United States Postal Service) with First Class service for US Orders. All items are insured and able to track. Priority Mail will only be used if the package weight is above one pound. We care about the environment, so the majority of our packaging materials are reused from incoming packages we get to our home.
NOTE: It is the Buyer's responsibility to ensure the correct address is entered in at the time of checkout. We are not responsible for incorrect addresses.
Shipping time varies by item: please see individual product listings for specific shipping information. Processing/production time may vary from 3 days to 3 weeks as it's design/item dependent. If an item needs to be rushed, please send a message prior to purchasing so the best shipping method can be determined. Free Shipping is not available on expedited items, and buyer will need to pay the increased costs.
For International customers, the default shipping is USPS Priority Mail Service. For more information about Priority Mail Service, please click here.
Please note, once a package leaves the U.S., the remainder of your delivery window is at the mercy of the destination country. If there are delays, it is out of our control. We are happy to help with tracking an item if possible or opening a case with our U.S. carriers if need be. However, once the item arrives to the intended country, it is the customer's responsibility to follow up with the receiving carrier to obtain the item.
International customers are responsible for all customs and duty taxes required by your country.
Once the carrier picks up the item, it is their responsibility to fulfill the obligation in getting that item to the customer. If an item is marked Delivered, but is nowhere to be found by the customer, we will assist in filing a claim. It is highly recommended to take the following steps in this situation.
- First, we suggest checking around your property for all possible locations the mail carrier could leave the item.
- Second, we suggest asking your neighbors on either side or around your street if they have mistakenly received your package.
- Third, we suggest contacting your local post office and asking for the GEO-COORDINATES of where the package was left. You will need to provide your Tracking Number when speaking with the individual at the post office.
If you have exhausted all these possibilities, then we highly recommend you file a police report for the theft of the package. This will assist in preparing your case for a claim. However, if a package is marked as Delivered by the carrier, it will be more difficult to win a claim as they have noted they fulfilled their obligation. We as the Seller have fulfilled our obligation in sending the item within our noted processing times as well as including Tracking and Insurance.
- If you are concerned with package theft and/or have experienced package theft in your area, we highly recommend you purchase Signature Verification upon Delivery, have the package sent to a PO box or have the package sent to a different address such as family or a friend.
SHIPPING & HANDLING TIMES
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
CUSTOMER SATISFACTION
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
CUSTOM / MADE-TO-ORDER ITEMS
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
Agate slices and slabs are natural stone with certain characteristics inherent to them. Any slight or unusual markings are common. Lines or striations that may appear as hairline scratches or cracks are just that. Those aren't considered damaging attributes. Open areas with sparkle-like accents are geode inclusions which make the slice even more special as these are rare to come upon. Some areas may not be able to be fully polished and may contain a rough appearance which is also normal. If agates are dropped accidentally they will break, crack or get chipped. Agates are like glass so proper care should be taken.
STONE CLOCKSOnce purchased, we run each clock for a minimum of 48 hours with a fresh battery to ensure the clock mechanism is working properly. After that, it is packaged and sent out. This time is accounted within the processing time for all orders.
In the unlikely event that a clock mechanism should stop or keep time inaccurately, please let us know immediately so we can work out a proper solution. We are willing to work with you to make sure you are happy and to resolve the issue should one arise.
If a problem arises from one of our handmade clocks, please let us know immediately so we can determine the best course of action.
ITEMS DAMAGED IN TRANSIT
If your item is damaged in transit via shipping, a refund may be possible. Please contact us via email within 2 days of receiving your purchase with images of the damaged item and shipping box along with a description of the damage.
Before a refund is issued, the defective product must be returned in its original condition and packaging. In most instances, we will cover the cost of return shipping for a damaged or defective item. Once the item is back in our possession, we will refund the original cost of the item after we initiate the claim with USPS. We do insure each item with the chosen carrier for the full declared value of the item. We do not issue a refund payment until USPS has issued it first to us. The claim will be filed by us and typically the buyer will need to fill out an affidavit form confirming the damaged item.
Color or style variation will not be considered an acceptable description as a defective / damaged refund or exchange. Great care and time is taken to accurately photograph and depict the work with regards to the description. Please note color variations may occur because of differences in monitor settings.
CUSTOMS AND IMPORT TAXESCustomers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Customer Reviews
Blue Umber Agate Garland
Add a touch of rustic natural beauty to your space with our Blue Umber Agate Garland. Featuring gorgeous, earthy tones and subtle pops of true blue, this garland adds an artistic, boho touch to any room. Complete with wooden accents and customizable tassel colors, it is the perfect addition to your home decor. Place yours in entryways, near bedside spaces, and along accent walls to create a signature nature-inspired look.
- Measures 28"-33" long, varies due to slice/size
- Made with 3"-4-1/2” Brazilian agate slices
- Silk tassel accent in choice of color
- Wooden moon-shaped joints
- Care Instructions: Agate slices can be wiped down with a damp cloth. Do not drop, as agate will break.
*Past examples shown for reference.
*This is for one agate garland wall hanging.
*You will receive one of similar likeness.
AGATE GARLAND COLLECTION
Created in Jessica Cortes' Oconomowoc, WI-based studio, the Agate Garland from Mod North & Co. adds a unique texture and tone to any wall. Genuine, high-quality stones from Brazil are combined with wood, silk, and leather elements for an exceptionally crafted look. Jessica's background in design is visible in the careful selection of agate slices to create a specific color palette. Every piece is one-of-a-kind making it a great gift or stylish addition to any home.
ABOUT MOD NORTH & CO.
Founded in 2016 by interior designer Jessica Cortes, Mod North & Co. unites well-crafted, distinct and carefully selected items for the unconventional yet stylish modern boho home. A homeschooling mother to five children, Jessica resides with her husband in Oconomowoc, WI's lake country region.
We are currently accepting orders from certain countries and using USPS Priority Mail International which is approximately 6-10 business days. The rates are auto-calculated. We are happy to do shipping estimates prior to check out if a rate seems higher than usual. All international packages will include tracking and insurance. Any taxes, customs and/or duties are paid by the Buyer. We are not responsible for paying those charges. Any questions, please send an email to jessica@modnorth.com.
Our default shipping method is USPS (United States Postal Service) with First Class service for US Orders. All items are insured and able to track. Priority Mail will only be used if the package weight is above one pound. We care about the environment, so the majority of our packaging materials are reused from incoming packages we get to our home.
NOTE: It is the Buyer's responsibility to ensure the correct address is entered in at the time of checkout. We are not responsible for incorrect addresses.
Shipping time varies by item: please see individual product listings for specific shipping information. Processing/production time may vary from 3 days to 3 weeks as it's design/item dependent. If an item needs to be rushed, please send a message prior to purchasing so the best shipping method can be determined. Free Shipping is not available on expedited items, and buyer will need to pay the increased costs.
For International customers, the default shipping is USPS Priority Mail Service. For more information about Priority Mail Service, please click here.
Please note, once a package leaves the U.S., the remainder of your delivery window is at the mercy of the destination country. If there are delays, it is out of our control. We are happy to help with tracking an item if possible or opening a case with our U.S. carriers if need be. However, once the item arrives to the intended country, it is the customer's responsibility to follow up with the receiving carrier to obtain the item.
International customers are responsible for all customs and duty taxes required by your country.
Once the carrier picks up the item, it is their responsibility to fulfill the obligation in getting that item to the customer. If an item is marked Delivered, but is nowhere to be found by the customer, we will assist in filing a claim. It is highly recommended to take the following steps in this situation.
- First, we suggest checking around your property for all possible locations the mail carrier could leave the item.
- Second, we suggest asking your neighbors on either side or around your street if they have mistakenly received your package.
- Third, we suggest contacting your local post office and asking for the GEO-COORDINATES of where the package was left. You will need to provide your Tracking Number when speaking with the individual at the post office.
If you have exhausted all these possibilities, then we highly recommend you file a police report for the theft of the package. This will assist in preparing your case for a claim. However, if a package is marked as Delivered by the carrier, it will be more difficult to win a claim as they have noted they fulfilled their obligation. We as the Seller have fulfilled our obligation in sending the item within our noted processing times as well as including Tracking and Insurance.
- If you are concerned with package theft and/or have experienced package theft in your area, we highly recommend you purchase Signature Verification upon Delivery, have the package sent to a PO box or have the package sent to a different address such as family or a friend.
SHIPPING & HANDLING TIMES
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
CUSTOMER SATISFACTION
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
CUSTOM / MADE-TO-ORDER ITEMS
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
Agate slices and slabs are natural stone with certain characteristics inherent to them. Any slight or unusual markings are common. Lines or striations that may appear as hairline scratches or cracks are just that. Those aren't considered damaging attributes. Open areas with sparkle-like accents are geode inclusions which make the slice even more special as these are rare to come upon. Some areas may not be able to be fully polished and may contain a rough appearance which is also normal. If agates are dropped accidentally they will break, crack or get chipped. Agates are like glass so proper care should be taken.
STONE CLOCKSOnce purchased, we run each clock for a minimum of 48 hours with a fresh battery to ensure the clock mechanism is working properly. After that, it is packaged and sent out. This time is accounted within the processing time for all orders.
In the unlikely event that a clock mechanism should stop or keep time inaccurately, please let us know immediately so we can work out a proper solution. We are willing to work with you to make sure you are happy and to resolve the issue should one arise.
If a problem arises from one of our handmade clocks, please let us know immediately so we can determine the best course of action.
ITEMS DAMAGED IN TRANSIT
If your item is damaged in transit via shipping, a refund may be possible. Please contact us via email within 2 days of receiving your purchase with images of the damaged item and shipping box along with a description of the damage.
Before a refund is issued, the defective product must be returned in its original condition and packaging. In most instances, we will cover the cost of return shipping for a damaged or defective item. Once the item is back in our possession, we will refund the original cost of the item after we initiate the claim with USPS. We do insure each item with the chosen carrier for the full declared value of the item. We do not issue a refund payment until USPS has issued it first to us. The claim will be filed by us and typically the buyer will need to fill out an affidavit form confirming the damaged item.
Color or style variation will not be considered an acceptable description as a defective / damaged refund or exchange. Great care and time is taken to accurately photograph and depict the work with regards to the description. Please note color variations may occur because of differences in monitor settings.
CUSTOMS AND IMPORT TAXESCustomers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Holly Garlands (Set of 8)
*This is for a set of eight garlands. Colors can be customized if you prefer a different scheme.
Create a unique and elegant atmosphere with our Holly Agate + Rose Quartz Garland Set. Each set includes handpicked Brazilian Agate and Rose Quartz slices, paired with wooden hangers and brass wire assembly, and accented with delicate white tassels. Perfect for adding a boho eclectic vibe to any space.
- Measures 36" wide by 28" high overall
- Made with Brazilian agate and rose quartz slices
- Silk tassel accent in choice of color
- Wood round hanger with brass wire assembly
- Hanging hardware not included
- Care Instructions: Agate slices can be wiped down with a damp cloth. Do not drop, as agate will break.
*Please note you will receive a set of similar likeness - this is a made to order set.
*Mock-up photos provided.
*Each garland set is unique and one of a kind.
AGATE GARLAND COLLECTION
Created in Jessica Cortes' Oconomowoc, WI-based studio, the Agate Garland from Mod North & Co. adds a unique texture and tone to any wall. Genuine, high-quality stones from Brazil are combined with wood, silk, and leather elements for an exceptionally crafted look. Jessica's background in design is visible in the careful selection of agate slices to create a specific color palette. Every piece is one-of-a-kind making it a great gift or stylish addition to any home.
ABOUT MOD NORTH & CO.
Founded in 2016 by interior designer Jessica Cortes, Mod North & Co. unites well-crafted, distinct and carefully selected items for the unconventional yet stylish modern boho home. A homeschooling mother to five children, Jessica resides with her husband in Oconomowoc, WI's lake country region.
We are currently accepting orders from certain countries and using USPS Priority Mail International which is approximately 6-10 business days. The rates are auto-calculated. We are happy to do shipping estimates prior to check out if a rate seems higher than usual. All international packages will include tracking and insurance. Any taxes, customs and/or duties are paid by the Buyer. We are not responsible for paying those charges. Any questions, please send an email to jessica@modnorth.com.
Our default shipping method is USPS (United States Postal Service) with First Class service for US Orders. All items are insured and able to track. Priority Mail will only be used if the package weight is above one pound. We care about the environment, so the majority of our packaging materials are reused from incoming packages we get to our home.
NOTE: It is the Buyer's responsibility to ensure the correct address is entered in at the time of checkout. We are not responsible for incorrect addresses.
Shipping time varies by item: please see individual product listings for specific shipping information. Processing/production time may vary from 3 days to 3 weeks as it's design/item dependent. If an item needs to be rushed, please send a message prior to purchasing so the best shipping method can be determined. Free Shipping is not available on expedited items, and buyer will need to pay the increased costs.
For International customers, the default shipping is USPS Priority Mail Service. For more information about Priority Mail Service, please click here.
Please note, once a package leaves the U.S., the remainder of your delivery window is at the mercy of the destination country. If there are delays, it is out of our control. We are happy to help with tracking an item if possible or opening a case with our U.S. carriers if need be. However, once the item arrives to the intended country, it is the customer's responsibility to follow up with the receiving carrier to obtain the item.
International customers are responsible for all customs and duty taxes required by your country.
Once the carrier picks up the item, it is their responsibility to fulfill the obligation in getting that item to the customer. If an item is marked Delivered, but is nowhere to be found by the customer, we will assist in filing a claim. It is highly recommended to take the following steps in this situation.
- First, we suggest checking around your property for all possible locations the mail carrier could leave the item.
- Second, we suggest asking your neighbors on either side or around your street if they have mistakenly received your package.
- Third, we suggest contacting your local post office and asking for the GEO-COORDINATES of where the package was left. You will need to provide your Tracking Number when speaking with the individual at the post office.
If you have exhausted all these possibilities, then we highly recommend you file a police report for the theft of the package. This will assist in preparing your case for a claim. However, if a package is marked as Delivered by the carrier, it will be more difficult to win a claim as they have noted they fulfilled their obligation. We as the Seller have fulfilled our obligation in sending the item within our noted processing times as well as including Tracking and Insurance.
- If you are concerned with package theft and/or have experienced package theft in your area, we highly recommend you purchase Signature Verification upon Delivery, have the package sent to a PO box or have the package sent to a different address such as family or a friend.
SHIPPING & HANDLING TIMES
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
CUSTOMER SATISFACTION
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
CUSTOM / MADE-TO-ORDER ITEMS
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
Agate slices and slabs are natural stone with certain characteristics inherent to them. Any slight or unusual markings are common. Lines or striations that may appear as hairline scratches or cracks are just that. Those aren't considered damaging attributes. Open areas with sparkle-like accents are geode inclusions which make the slice even more special as these are rare to come upon. Some areas may not be able to be fully polished and may contain a rough appearance which is also normal. If agates are dropped accidentally they will break, crack or get chipped. Agates are like glass so proper care should be taken.
STONE CLOCKSOnce purchased, we run each clock for a minimum of 48 hours with a fresh battery to ensure the clock mechanism is working properly. After that, it is packaged and sent out. This time is accounted within the processing time for all orders.
In the unlikely event that a clock mechanism should stop or keep time inaccurately, please let us know immediately so we can work out a proper solution. We are willing to work with you to make sure you are happy and to resolve the issue should one arise.
If a problem arises from one of our handmade clocks, please let us know immediately so we can determine the best course of action.
ITEMS DAMAGED IN TRANSIT
If your item is damaged in transit via shipping, a refund may be possible. Please contact us via email within 2 days of receiving your purchase with images of the damaged item and shipping box along with a description of the damage.
Before a refund is issued, the defective product must be returned in its original condition and packaging. In most instances, we will cover the cost of return shipping for a damaged or defective item. Once the item is back in our possession, we will refund the original cost of the item after we initiate the claim with USPS. We do insure each item with the chosen carrier for the full declared value of the item. We do not issue a refund payment until USPS has issued it first to us. The claim will be filed by us and typically the buyer will need to fill out an affidavit form confirming the damaged item.
Color or style variation will not be considered an acceptable description as a defective / damaged refund or exchange. Great care and time is taken to accurately photograph and depict the work with regards to the description. Please note color variations may occur because of differences in monitor settings.
CUSTOMS AND IMPORT TAXESCustomers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Black Ombre Agate Garland
Create a dark and moody vibe with our Black Ombre Agate Garland. Featuring Brazilian agates in black, dark browns, and dark grays, the gradation and ombre effect add a unique touch to any room. Perfect for adding a touch of sophistication to your decor.
Place above your bed for a stunning focal point or in your entry-way over a console table. Each agate slice is joined by a wooden moon-shaped connecting piece with leather cording loop for hanging.
- Measures 31-35" long, will vary due to slice size
- Made with six 3" to 4-1/2" Brazilian agate slices
- Wooden moon-shaped joints
- Silk tassel accent in choice of color
- Hanging hardware not included
- Care Instructions: Agate slices can be wiped down with a damp cloth. Do not drop, as agate will break.
* Past examples shown for reference only.
*This is for one agate garland made with similar likeness as shown in the photos.
*Agate slices may be roundish and/or freeform shaped.
AGATE GARLAND COLLECTION
Created in Jessica Cortes' Oconomowoc, WI-based studio, the Agate Garland from Mod North & Co. adds a unique texture and tone to any wall. Genuine, high-quality stones from Brazil are combined with wood, silk, and leather elements for an exceptionally crafted look. Jessica's background in design is visible in the careful selection of agate slices to create a specific color palette. Every piece is one-of-a-kind making it a great gift or stylish addition to any home.
ABOUT MOD NORTH & CO.
Founded in 2016 by interior designer Jessica Cortes, Mod North & Co. unites well-crafted, distinct and carefully selected items for the unconventional yet stylish modern boho home. A homeschooling mother to five children, Jessica resides with her husband in Oconomowoc, WI's lake country region.
We are currently accepting orders from certain countries and using USPS Priority Mail International which is approximately 6-10 business days. The rates are auto-calculated. We are happy to do shipping estimates prior to check out if a rate seems higher than usual. All international packages will include tracking and insurance. Any taxes, customs and/or duties are paid by the Buyer. We are not responsible for paying those charges. Any questions, please send an email to jessica@modnorth.com.
Our default shipping method is USPS (United States Postal Service) with First Class service for US Orders. All items are insured and able to track. Priority Mail will only be used if the package weight is above one pound. We care about the environment, so the majority of our packaging materials are reused from incoming packages we get to our home.
NOTE: It is the Buyer's responsibility to ensure the correct address is entered in at the time of checkout. We are not responsible for incorrect addresses.
Shipping time varies by item: please see individual product listings for specific shipping information. Processing/production time may vary from 3 days to 3 weeks as it's design/item dependent. If an item needs to be rushed, please send a message prior to purchasing so the best shipping method can be determined. Free Shipping is not available on expedited items, and buyer will need to pay the increased costs.
For International customers, the default shipping is USPS Priority Mail Service. For more information about Priority Mail Service, please click here.
Please note, once a package leaves the U.S., the remainder of your delivery window is at the mercy of the destination country. If there are delays, it is out of our control. We are happy to help with tracking an item if possible or opening a case with our U.S. carriers if need be. However, once the item arrives to the intended country, it is the customer's responsibility to follow up with the receiving carrier to obtain the item.
International customers are responsible for all customs and duty taxes required by your country.
Once the carrier picks up the item, it is their responsibility to fulfill the obligation in getting that item to the customer. If an item is marked Delivered, but is nowhere to be found by the customer, we will assist in filing a claim. It is highly recommended to take the following steps in this situation.
- First, we suggest checking around your property for all possible locations the mail carrier could leave the item.
- Second, we suggest asking your neighbors on either side or around your street if they have mistakenly received your package.
- Third, we suggest contacting your local post office and asking for the GEO-COORDINATES of where the package was left. You will need to provide your Tracking Number when speaking with the individual at the post office.
If you have exhausted all these possibilities, then we highly recommend you file a police report for the theft of the package. This will assist in preparing your case for a claim. However, if a package is marked as Delivered by the carrier, it will be more difficult to win a claim as they have noted they fulfilled their obligation. We as the Seller have fulfilled our obligation in sending the item within our noted processing times as well as including Tracking and Insurance.
- If you are concerned with package theft and/or have experienced package theft in your area, we highly recommend you purchase Signature Verification upon Delivery, have the package sent to a PO box or have the package sent to a different address such as family or a friend.
SHIPPING & HANDLING TIMES
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
CUSTOMER SATISFACTION
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
CUSTOM / MADE-TO-ORDER ITEMS
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
Agate slices and slabs are natural stone with certain characteristics inherent to them. Any slight or unusual markings are common. Lines or striations that may appear as hairline scratches or cracks are just that. Those aren't considered damaging attributes. Open areas with sparkle-like accents are geode inclusions which make the slice even more special as these are rare to come upon. Some areas may not be able to be fully polished and may contain a rough appearance which is also normal. If agates are dropped accidentally they will break, crack or get chipped. Agates are like glass so proper care should be taken.
STONE CLOCKSOnce purchased, we run each clock for a minimum of 48 hours with a fresh battery to ensure the clock mechanism is working properly. After that, it is packaged and sent out. This time is accounted within the processing time for all orders.
In the unlikely event that a clock mechanism should stop or keep time inaccurately, please let us know immediately so we can work out a proper solution. We are willing to work with you to make sure you are happy and to resolve the issue should one arise.
If a problem arises from one of our handmade clocks, please let us know immediately so we can determine the best course of action.
ITEMS DAMAGED IN TRANSIT
If your item is damaged in transit via shipping, a refund may be possible. Please contact us via email within 2 days of receiving your purchase with images of the damaged item and shipping box along with a description of the damage.
Before a refund is issued, the defective product must be returned in its original condition and packaging. In most instances, we will cover the cost of return shipping for a damaged or defective item. Once the item is back in our possession, we will refund the original cost of the item after we initiate the claim with USPS. We do insure each item with the chosen carrier for the full declared value of the item. We do not issue a refund payment until USPS has issued it first to us. The claim will be filed by us and typically the buyer will need to fill out an affidavit form confirming the damaged item.
Color or style variation will not be considered an acceptable description as a defective / damaged refund or exchange. Great care and time is taken to accurately photograph and depict the work with regards to the description. Please note color variations may occur because of differences in monitor settings.
CUSTOMS AND IMPORT TAXESCustomers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Blue Umber Uma Hanging (18 Inch)
NEW DESIGN WITH 18" WOOD MOUNT | Introducing Uma Agate Wall Hanging in Blue Umber Design
* Slices will be pulled to mimic the design/layout shown in the photos
* Initial mock-up photo included
* Final photo provided upon completion
* Select tassel color from order menu
* Select wood finish; natural or stained
Invoking a sense of minimalism this incredible piece is a true work of art. Handmade craftsmanship gives it a museum-like quality – so much so that you’ll want it front and center in any room. A blend of Brazilian agates in natural earth tones, brass wire, silk tassels and walnut wood. Place yours in entryways, near bedside spaces, and along accent walls to create a signature nature-inspired look.
*Example photos shown with white oak wood mount in natural and tassel #22 for reference.
*This is also available in 24" wide for $350 and 36" wide for $450, please message Jessica@modnorth.com and we'll invoice you directly.
- Measures 18" wide by 25" long, 1" projection
- Made with premium 3" to 4-1/2" Brazilian agate slices
- Silk tassel accent
- Brass wire with wood mount
- Double picture hanger hardware
- Care Instructions: Agate slices can be wiped down with a damp cloth. Do not drop, as agates will break.
ABOUT MOD NORTH & CO.
I'm Jessica Cortes, the founder of Mod North & Co., where I pour my passion for interior design into delivering distinctive and carefully curated products for the eclectic modern boho home.
As an interior designer, I have always been drawn to the beauty and individuality of eclectic modern boho style. It's a style that embraces creativity, mixing patterns, textures, and cultural influences to create a truly unique and vibrant space. With Mod North & Co., I aim to bring that same spirit of creativity and uniqueness to your home through our thoughtfully selected products.
Each item in our collection is handpicked with care, ensuring it aligns with the essence of the eclectic modern boho aesthetic. From striking agate clocks and mesmerizing garlands to captivating dreamcatchers, our offerings are designed to infuse your space with character and charm.
At Mod North & Co., we believe that your home should reflect your personal style and tell your story. That's why we are dedicated to providing you with products that are not only visually appealing but also hold a sense of artistry and individuality. Our goal is to help you create a space that inspires and uplifts, a space that truly feels like you.
Join us on this journey of transforming your home into a sanctuary of self-expression, where each piece tells a story and contributes to the eclectic modern boho vibe. Let Mod North & Co. be your trusted partner in curating a home that is as unique and vibrant as you are.
We are currently accepting orders from certain countries and using USPS Priority Mail International which is approximately 6-10 business days. The rates are auto-calculated. We are happy to do shipping estimates prior to check out if a rate seems higher than usual. All international packages will include tracking and insurance. Any taxes, customs and/or duties are paid by the Buyer. We are not responsible for paying those charges. Any questions, please send an email to jessica@modnorth.com.
Our default shipping method is USPS (United States Postal Service) with First Class service for US Orders. All items are insured and able to track. Priority Mail will only be used if the package weight is above one pound. We care about the environment, so the majority of our packaging materials are reused from incoming packages we get to our home.
NOTE: It is the Buyer's responsibility to ensure the correct address is entered in at the time of checkout. We are not responsible for incorrect addresses.
Shipping time varies by item: please see individual product listings for specific shipping information. Processing/production time may vary from 3 days to 3 weeks as it's design/item dependent. If an item needs to be rushed, please send a message prior to purchasing so the best shipping method can be determined. Free Shipping is not available on expedited items, and buyer will need to pay the increased costs.
For International customers, the default shipping is USPS Priority Mail Service. For more information about Priority Mail Service, please click here.
Please note, once a package leaves the U.S., the remainder of your delivery window is at the mercy of the destination country. If there are delays, it is out of our control. We are happy to help with tracking an item if possible or opening a case with our U.S. carriers if need be. However, once the item arrives to the intended country, it is the customer's responsibility to follow up with the receiving carrier to obtain the item.
International customers are responsible for all customs and duty taxes required by your country.
Once the carrier picks up the item, it is their responsibility to fulfill the obligation in getting that item to the customer. If an item is marked Delivered, but is nowhere to be found by the customer, we will assist in filing a claim. It is highly recommended to take the following steps in this situation.
- First, we suggest checking around your property for all possible locations the mail carrier could leave the item.
- Second, we suggest asking your neighbors on either side or around your street if they have mistakenly received your package.
- Third, we suggest contacting your local post office and asking for the GEO-COORDINATES of where the package was left. You will need to provide your Tracking Number when speaking with the individual at the post office.
If you have exhausted all these possibilities, then we highly recommend you file a police report for the theft of the package. This will assist in preparing your case for a claim. However, if a package is marked as Delivered by the carrier, it will be more difficult to win a claim as they have noted they fulfilled their obligation. We as the Seller have fulfilled our obligation in sending the item within our noted processing times as well as including Tracking and Insurance.
- If you are concerned with package theft and/or have experienced package theft in your area, we highly recommend you purchase Signature Verification upon Delivery, have the package sent to a PO box or have the package sent to a different address such as family or a friend.
SHIPPING & HANDLING TIMES
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
CUSTOMER SATISFACTION
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
CUSTOM / MADE-TO-ORDER ITEMS
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
Agate slices and slabs are natural stone with certain characteristics inherent to them. Any slight or unusual markings are common. Lines or striations that may appear as hairline scratches or cracks are just that. Those aren't considered damaging attributes. Open areas with sparkle-like accents are geode inclusions which make the slice even more special as these are rare to come upon. Some areas may not be able to be fully polished and may contain a rough appearance which is also normal. If agates are dropped accidentally they will break, crack or get chipped. Agates are like glass so proper care should be taken.
STONE CLOCKSOnce purchased, we run each clock for a minimum of 48 hours with a fresh battery to ensure the clock mechanism is working properly. After that, it is packaged and sent out. This time is accounted within the processing time for all orders.
In the unlikely event that a clock mechanism should stop or keep time inaccurately, please let us know immediately so we can work out a proper solution. We are willing to work with you to make sure you are happy and to resolve the issue should one arise.
If a problem arises from one of our handmade clocks, please let us know immediately so we can determine the best course of action.
ITEMS DAMAGED IN TRANSIT
If your item is damaged in transit via shipping, a refund may be possible. Please contact us via email within 2 days of receiving your purchase with images of the damaged item and shipping box along with a description of the damage.
Before a refund is issued, the defective product must be returned in its original condition and packaging. In most instances, we will cover the cost of return shipping for a damaged or defective item. Once the item is back in our possession, we will refund the original cost of the item after we initiate the claim with USPS. We do insure each item with the chosen carrier for the full declared value of the item. We do not issue a refund payment until USPS has issued it first to us. The claim will be filed by us and typically the buyer will need to fill out an affidavit form confirming the damaged item.
Color or style variation will not be considered an acceptable description as a defective / damaged refund or exchange. Great care and time is taken to accurately photograph and depict the work with regards to the description. Please note color variations may occur because of differences in monitor settings.
CUSTOMS AND IMPORT TAXESCustomers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.