Because we work with both in-house and partner brands, return policies vary slightly by vendor. Please review details below before placing your order.
Mod North & Co.
Because each piece is handmade and one-of-a-kind, returns and exchanges are generally not accepted. Please carefully review all photos, descriptions, and dimensions before completing your purchase.
If you have questions before purchasing, we’re happy to help—reach out for additional photos or even a video demo to assist in your decision.
In unique circumstances, a return may be granted upon review. In such cases:
- A 15% restocking fee applies, based on the original item cost.
- The buyer is responsible for all return shipping costs.
- Original shipping fees are non-refundable, as they are paid directly to USPS.
⚠️ Important: Please do not send items back without prior approval. Unauthorized or “forced returns” will not be accepted and will be returned to sender unopened. All return arrangements must be confirmed via email.
Partner Vendor Returns Information
Sweet Water Decor
Returns are not accepted.
Deep Purple Project
Returns are not accepted due to international logistics.
Wall Art Set
Returns are accepted within 14 days of receipt.
Buyer is responsible for return shipping.
Refunds exclude framing costs.
Kanju Interiors
Returns are accepted within 14 days of receipt for unused items in original packaging.
Buyer is responsible for return shipping.
Custom, clearance, and oversized items are final sale.
Smoke & Mirrors Design
Returns are accepted within 3 days of receipt.
Items must be unused and in their original packaging.
2nd Story Goods
Returns are accepted within 30 days of receipt for refund or store credit.
Items must be unused and in original condition.
Carpenter Farmhouse
Offers replacements only for damaged items.
Damages must be reported within 24 hours of delivery with photos.
Cancellations are not accepted.
Rodriguez & Co. (Marianne Angeli Rodriguez)
All sales are final.
Due to the nature of her art practice and limited gallery scale, Rodriguez & Co. does not accept returns or exchanges, except for in-person exchanges of paper prints conducted at the gallery itself.
Rosebud HomeGoods
Returns and exchanges are accepted within 14 days of delivery, as long as items are unused and in original condition.
Clementine Kids
Returns are accepted within 14 days of delivery.
Items must be unused and in their original packaging.
Dennehey Design Co.
Returns are accepted within 7 days of delivery for unused, undamaged items.
Buyer is responsible for return shipping.
Elevated Faith
Returns and exchanges are accepted within 30 days of delivery for unworn items in original condition.
Final sale items are not eligible for return.
Ember Collective
Returns are accepted within 14 days of delivery.
Items must be unused and in their original packaging.
Heron Hill Stitch Co.
All sales are final due to the handmade nature of each item.
Replacements offered only for damaged or defective products.
Kooly
Returns are accepted within 14 days of receipt for unused items.
Buyer is responsible for return shipping.
Max & Oscar
Returns are accepted within 14 days of delivery.
Items must be unused, in original condition, and include all tags and packaging.
Nearly Natural
Returns are accepted within 30 days of receipt for unused, undamaged items in original packaging.
Buyer is responsible for return shipping.
Prodigal Pottery
All sales are final due to the handmade nature of each piece.
Replacements are offered for damaged or defective items reported within 48 hours of delivery.
Sandal Candle
Returns and exchanges are accepted within 7 days of delivery for unused candles in original condition.
Buyer is responsible for return shipping.
The German Christmas Shop USA
Returns are accepted within 14 days of delivery.
Seasonal, clearance, and personalized items are final sale.
Wildhaus
Returns are accepted within 14 days of receipt for unused items.
Buyer is responsible for return shipping.
With Love Paperie
Returns are not accepted.
All stationery and paper goods are final sale.
Yoshiaki Ito Design
Returns are accepted within 14 days of receipt for unused, undamaged items.
Buyer is responsible for return shipping.