Browse a selection of agate wall hangings aka fiber fringe dreamcatchers!
Finished wall hangings ship within 3-5 business days.
Please allow up to 3 weeks for production time for any custom made-to-order wall hangings.
Let me make you something beautiful today!
34 products
34 products
Harlow Agate Fringe Wall Hanging
Regular price $175.00
Shipping calculated at checkout.
Adorn your walls with the Harlow Gray Agate Fringe Wall Hanging featuring a 12" stunning natural agate slab with a generous amount of lace chalcedony. This wall hanging will bring an eclectic, boho vibe to your home. Inspired by the style of dreamcatchers, this unique bohemian décor item is finished with a gold metal mount, wire wrap and modern monochromatic fiber fringe in shades of grays with dark gray silk tassel accent.
- Measures 53" long by 19-1/2" wide
- Premium Brazilian agate slab: 12" long by 9" wide by 1/4" thick
- Sturdy Brass/gold metal mount with wire wrap, 19-1/2" diameter
- Fringe: wool/acrylic fibers in shades of gray, creams and whites
- Hanger: Leather cording hanger
- Bottom Finishing: slight rounded cut
- Silk tassel accent in dark gray for added dimension
- Hanging instructions: use standard nail in wall
Due to the nature of handmade work, returns and exchanges are not possible. For this reason, please make sure to view all photos, read product descriptions, check dimensions, and review shipping policies carefully before completing your purchase.
Customers are encouraged to contact us via email with additional questions or to request photos of items to assist in making your purchase. Video demos are also available for assistance in making a purchase.
In
unique circumstances, a refund or return may be granted upon further review. In these cases, there will be a 15% restocking fee calculated based on the original item cost. All return shipping costs are paid by the buyer. Original shipping costs will not be refunded. Those funds are allocated for paying the United States Postal Service and we do not get a refund back for items that have already been shipped.
Forced Returns will not be accepted: do not return an item unless you have been approved for a return. Should a Return be granted, it will only be done so through the proper channels of email correspondence. Any packages sent back without a Return Agreement in place will be unopened and a Return to Sender will occur.
COVID-19
UPDATE:
Please review USPS Service Alerts and scroll to your country for specific shipping information.
PLEASE NOTE:
We are currently accepting orders from certain countries and using USPS Priority Mail International which is approximately 6-10 business days. The rates are auto-calculated. We are happy to do shipping estimates prior to check out if a rate seems higher than usual. All international packages will include tracking and insurance. Any taxes, customs and/or duties are paid by the Buyer. We are not responsible for paying those charges. Any questions, please send an email to jessica@modnorth.com.
COURIER INFORMATION
Our default shipping method is USPS (United States Postal Service) with First Class service for US Orders. All items are insured and able to track. Priority Mail will only be used if the package weight is above one pound. We care about the environment, so the majority of our packaging materials are reused from incoming packages we get to our home.
NOTE: It is the Buyer's responsibility to ensure the correct address is entered in at the time of checkout. We are not responsible for incorrect addresses.
SHIPPING TIMES
Shipping time varies by item: please see individual product listings for specific shipping information. If an item needs to be rushed, please send a message prior to purchasing so the best shipping method can be determined. Free Shipping is not available on expedited items, and buyer will need to pay the increased costs.
INTERNATIONAL SHIPPING
For International customers, the default shipping is USPS Priority Mail Service. For more information about Priority Mail Service, please click here.
Please note, once a package leaves the U.S., the remainder of your delivery window is at the mercy of the destination country. If there are delays, it is out of our control. We are happy to help with tracking an item if possible or opening a case with our U.S. carriers if need be. However, once the item arrives to the intended country, it is the customer's responsibility to follow up with the receiving carrier to obtain the item.
International customers are responsible for all customs and duty taxes required by your country.
SHIPPING ISSUES
Please note we are not responsible for items marked as Delivered, but later claimed by customer to not have received the item. We ship all of our items with Tracking and Insurance. Once the carrier picks up the item, it is their responsibility to fulfill the obligation in getting that item to the customer. If an item is marked Delivered, but is nowhere to be found by the customer, we will assist in filing a claim. It is highly recommended to take the following steps in this situation. First, we suggest checking around your property for all possible locations the mail carrier could leave the item. Second, we suggest asking your neighbors on either side or around your street if they have mistakenly received your package. Third, we suggest contacting your local post office and asking for the GEO-COORDINATES of where the package was left. You will need to provide your Tracking Number when speaking with the individual at the post office. If you have exhausted all these possibilities, then we highly recommend you file a police report for the theft of the package. This will assist in preparing your case for a claim. However, if a package is marked as Delivered by the carrier, it will be more difficult to win a claim as they have noted they fulfilled their obligation. We as the Seller have fulfilled our obligation in sending the item within our noted processing times as well as including Tracking and Insurance. If you are concerned with package theft and/or have experienced package theft in your area, we highly recommend you purchase Signature Verification upon Delivery, have the package sent to a PO box or have the package sent to a different address such as family or a friend.
WELCOME
Please read all policy information carefully.
SHIPPING & HANDLING TIMES
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
CUSTOMER SATISFACTION
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
CUSTOM / MADE-TO-ORDER ITEMS
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
AGATE SLICES AND SLABS
Agate slices and slabs are natural stone with certain characteristics inherent to them. Any slight or unusual markings are common. Lines or striations that may appear as hairline scratches or cracks are just that. Those aren't considered damaging attributes. Open areas with sparkle-like accents are geode inclusions which make the slice even more special as these are rare to come upon. Some areas may not be able to be fully polished and may contain a rough appearance which is also normal. If agates are dropped accidentally they will break, crack or get chipped. Agates are like glass so proper care should be taken.
STONE CLOCKS
Once purchased, we run each clock for a minimum of 48 hours with a fresh battery to ensure the clock mechanism is working properly. After that, it is packaged and sent out. This time is accounted within the processing time for all orders.
In the unlikely event that a clock mechanism should stop or keep time inaccurately, please let us know immediately so we can work out a proper solution. We are willing to work with you to make sure you are happy and to resolve the issue should one arise.
If a problem arises from one of our handmade clocks, please let us know immediately so we can determine the best course of action.
ITEMS DAMAGED IN TRANSIT
If your item is damaged in transit via shipping, a refund may be possible. Please contact us via email within 2 days of receiving your purchase with images of the damaged item and shipping box along with a description of the damage.
Before a refund is issued, the defective product must be returned in its original condition and packaging. In most instances, we will cover the cost of return shipping for a damaged or defective item. Once the item is back in our possession, we will refund the original cost of the item after we initiate the claim with USPS. We do insure each item with the chosen carrier for the full declared value of the item. We do not issue a refund payment until USPS has issued it first to us. The claim will be filed by us and typically the buyer will need to fill out an affidavit form confirming the damaged item.
Color or style variation will not be considered an acceptable description as a defective / damaged refund or exchange. Great care and time is taken to accurately photograph and depict the work with regards to the description. Please note color variations may occur because of differences in monitor settings.
CUSTOMS AND IMPORT TAXES
Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Scandi-Boho Agate Fringe Wall Hanging
Regular price $165.00
Shipping calculated at checkout.
Craving clean lines and modern vibes? Look no further than the Scandi-Boho Design Agate Fringe Wall Hanging! Pair it with a bold agate slice for a stunning statement piece or the perfect natural slice for a neutral palette.
Choose your preferred agate slice from the ordering menu. This wall hanging is perfect for creating dramatic boho-inspired wall décor that pairs easily with other eclectic pieces. You’ll receive a photograph of your wall hanging once we have it mounted and fringe placed on it.
- Dimensions: range is 24" to 42" long by 12" to 18" wide, 1" projection
*This piece is made to order. Due to the handmade nature, no two wall hangings are exactly the same. Small differences may occur.
*Each one comes ready to hang.
*Please allow up to three weeks for production time.
Due to the nature of handmade work, returns and exchanges are not possible. For this reason, please make sure to view all photos, read product descriptions, check dimensions, and review shipping policies carefully before completing your purchase.
Customers are encouraged to contact us via email with additional questions or to request photos of items to assist in making your purchase. Video demos are also available for assistance in making a purchase.
In
unique circumstances, a refund or return may be granted upon further review. In these cases, there will be a 15% restocking fee calculated based on the original item cost. All return shipping costs are paid by the buyer. Original shipping costs will not be refunded. Those funds are allocated for paying the United States Postal Service and we do not get a refund back for items that have already been shipped.
Forced Returns will not be accepted: do not return an item unless you have been approved for a return. Should a Return be granted, it will only be done so through the proper channels of email correspondence. Any packages sent back without a Return Agreement in place will be unopened and a Return to Sender will occur.
COVID-19
UPDATE:
Please review USPS Service Alerts and scroll to your country for specific shipping information.
PLEASE NOTE:
We are currently accepting orders from certain countries and using USPS Priority Mail International which is approximately 6-10 business days. The rates are auto-calculated. We are happy to do shipping estimates prior to check out if a rate seems higher than usual. All international packages will include tracking and insurance. Any taxes, customs and/or duties are paid by the Buyer. We are not responsible for paying those charges. Any questions, please send an email to jessica@modnorth.com.
COURIER INFORMATION
Our default shipping method is USPS (United States Postal Service) with First Class service for US Orders. All items are insured and able to track. Priority Mail will only be used if the package weight is above one pound. We care about the environment, so the majority of our packaging materials are reused from incoming packages we get to our home.
NOTE: It is the Buyer's responsibility to ensure the correct address is entered in at the time of checkout. We are not responsible for incorrect addresses.
SHIPPING TIMES
Shipping time varies by item: please see individual product listings for specific shipping information. If an item needs to be rushed, please send a message prior to purchasing so the best shipping method can be determined. Free Shipping is not available on expedited items, and buyer will need to pay the increased costs.
INTERNATIONAL SHIPPING
For International customers, the default shipping is USPS Priority Mail Service. For more information about Priority Mail Service, please click here.
Please note, once a package leaves the U.S., the remainder of your delivery window is at the mercy of the destination country. If there are delays, it is out of our control. We are happy to help with tracking an item if possible or opening a case with our U.S. carriers if need be. However, once the item arrives to the intended country, it is the customer's responsibility to follow up with the receiving carrier to obtain the item.
International customers are responsible for all customs and duty taxes required by your country.
SHIPPING ISSUES
Please note we are not responsible for items marked as Delivered, but later claimed by customer to not have received the item. We ship all of our items with Tracking and Insurance. Once the carrier picks up the item, it is their responsibility to fulfill the obligation in getting that item to the customer. If an item is marked Delivered, but is nowhere to be found by the customer, we will assist in filing a claim. It is highly recommended to take the following steps in this situation. First, we suggest checking around your property for all possible locations the mail carrier could leave the item. Second, we suggest asking your neighbors on either side or around your street if they have mistakenly received your package. Third, we suggest contacting your local post office and asking for the GEO-COORDINATES of where the package was left. You will need to provide your Tracking Number when speaking with the individual at the post office. If you have exhausted all these possibilities, then we highly recommend you file a police report for the theft of the package. This will assist in preparing your case for a claim. However, if a package is marked as Delivered by the carrier, it will be more difficult to win a claim as they have noted they fulfilled their obligation. We as the Seller have fulfilled our obligation in sending the item within our noted processing times as well as including Tracking and Insurance. If you are concerned with package theft and/or have experienced package theft in your area, we highly recommend you purchase Signature Verification upon Delivery, have the package sent to a PO box or have the package sent to a different address such as family or a friend.
WELCOME
Please read all policy information carefully.
SHIPPING & HANDLING TIMES
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
CUSTOMER SATISFACTION
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
CUSTOM / MADE-TO-ORDER ITEMS
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
AGATE SLICES AND SLABS
Agate slices and slabs are natural stone with certain characteristics inherent to them. Any slight or unusual markings are common. Lines or striations that may appear as hairline scratches or cracks are just that. Those aren't considered damaging attributes. Open areas with sparkle-like accents are geode inclusions which make the slice even more special as these are rare to come upon. Some areas may not be able to be fully polished and may contain a rough appearance which is also normal. If agates are dropped accidentally they will break, crack or get chipped. Agates are like glass so proper care should be taken.
STONE CLOCKS
Once purchased, we run each clock for a minimum of 48 hours with a fresh battery to ensure the clock mechanism is working properly. After that, it is packaged and sent out. This time is accounted within the processing time for all orders.
In the unlikely event that a clock mechanism should stop or keep time inaccurately, please let us know immediately so we can work out a proper solution. We are willing to work with you to make sure you are happy and to resolve the issue should one arise.
If a problem arises from one of our handmade clocks, please let us know immediately so we can determine the best course of action.
ITEMS DAMAGED IN TRANSIT
If your item is damaged in transit via shipping, a refund may be possible. Please contact us via email within 2 days of receiving your purchase with images of the damaged item and shipping box along with a description of the damage.
Before a refund is issued, the defective product must be returned in its original condition and packaging. In most instances, we will cover the cost of return shipping for a damaged or defective item. Once the item is back in our possession, we will refund the original cost of the item after we initiate the claim with USPS. We do insure each item with the chosen carrier for the full declared value of the item. We do not issue a refund payment until USPS has issued it first to us. The claim will be filed by us and typically the buyer will need to fill out an affidavit form confirming the damaged item.
Color or style variation will not be considered an acceptable description as a defective / damaged refund or exchange. Great care and time is taken to accurately photograph and depict the work with regards to the description. Please note color variations may occur because of differences in monitor settings.
CUSTOMS AND IMPORT TAXES
Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
White Neutral Agate Fringe Hanging
Regular price $165.00
Shipping calculated at checkout.
The modern boho design of the White Neutral Agate Fringe Wall Hanging will be a delightful treat for your eyes every time you come upon it! Pair it with a bold agate slice for a stunning statement piece or the perfect natural slice for a neutral palette.
Choose your preferred agate slice from the ordering menu. This classic wall hanging is perfect for creating dramatic boho-inspired wall décor that pairs easily with other eclectic pieces. You’ll receive a photograph of your wall hanging once we have it mounted and fringe placed on it.
- Dimensions: range is 24" to 42" long by 12" to 18" wide, 1" projection
*This piece is made to order. Due to the handmade nature, no two wall hangings are exactly the same. Small differences may occur.
*Each comes ready to hang.
*Please allow up to three weeks for production time.
Due to the nature of handmade work, returns and exchanges are not possible. For this reason, please make sure to view all photos, read product descriptions, check dimensions, and review shipping policies carefully before completing your purchase.
Customers are encouraged to contact us via email with additional questions or to request photos of items to assist in making your purchase. Video demos are also available for assistance in making a purchase.
In
unique circumstances, a refund or return may be granted upon further review. In these cases, there will be a 15% restocking fee calculated based on the original item cost. All return shipping costs are paid by the buyer. Original shipping costs will not be refunded. Those funds are allocated for paying the United States Postal Service and we do not get a refund back for items that have already been shipped.
Forced Returns will not be accepted: do not return an item unless you have been approved for a return. Should a Return be granted, it will only be done so through the proper channels of email correspondence. Any packages sent back without a Return Agreement in place will be unopened and a Return to Sender will occur.
COVID-19
UPDATE:
Please review USPS Service Alerts and scroll to your country for specific shipping information.
PLEASE NOTE:
We are currently accepting orders from certain countries and using USPS Priority Mail International which is approximately 6-10 business days. The rates are auto-calculated. We are happy to do shipping estimates prior to check out if a rate seems higher than usual. All international packages will include tracking and insurance. Any taxes, customs and/or duties are paid by the Buyer. We are not responsible for paying those charges. Any questions, please send an email to jessica@modnorth.com.
COURIER INFORMATION
Our default shipping method is USPS (United States Postal Service) with First Class service for US Orders. All items are insured and able to track. Priority Mail will only be used if the package weight is above one pound. We care about the environment, so the majority of our packaging materials are reused from incoming packages we get to our home.
NOTE: It is the Buyer's responsibility to ensure the correct address is entered in at the time of checkout. We are not responsible for incorrect addresses.
SHIPPING TIMES
Shipping time varies by item: please see individual product listings for specific shipping information. If an item needs to be rushed, please send a message prior to purchasing so the best shipping method can be determined. Free Shipping is not available on expedited items, and buyer will need to pay the increased costs.
INTERNATIONAL SHIPPING
For International customers, the default shipping is USPS Priority Mail Service. For more information about Priority Mail Service, please click here.
Please note, once a package leaves the U.S., the remainder of your delivery window is at the mercy of the destination country. If there are delays, it is out of our control. We are happy to help with tracking an item if possible or opening a case with our U.S. carriers if need be. However, once the item arrives to the intended country, it is the customer's responsibility to follow up with the receiving carrier to obtain the item.
International customers are responsible for all customs and duty taxes required by your country.
SHIPPING ISSUES
Please note we are not responsible for items marked as Delivered, but later claimed by customer to not have received the item. We ship all of our items with Tracking and Insurance. Once the carrier picks up the item, it is their responsibility to fulfill the obligation in getting that item to the customer. If an item is marked Delivered, but is nowhere to be found by the customer, we will assist in filing a claim. It is highly recommended to take the following steps in this situation. First, we suggest checking around your property for all possible locations the mail carrier could leave the item. Second, we suggest asking your neighbors on either side or around your street if they have mistakenly received your package. Third, we suggest contacting your local post office and asking for the GEO-COORDINATES of where the package was left. You will need to provide your Tracking Number when speaking with the individual at the post office. If you have exhausted all these possibilities, then we highly recommend you file a police report for the theft of the package. This will assist in preparing your case for a claim. However, if a package is marked as Delivered by the carrier, it will be more difficult to win a claim as they have noted they fulfilled their obligation. We as the Seller have fulfilled our obligation in sending the item within our noted processing times as well as including Tracking and Insurance. If you are concerned with package theft and/or have experienced package theft in your area, we highly recommend you purchase Signature Verification upon Delivery, have the package sent to a PO box or have the package sent to a different address such as family or a friend.
WELCOME
Please read all policy information carefully.
SHIPPING & HANDLING TIMES
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
CUSTOMER SATISFACTION
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
CUSTOM / MADE-TO-ORDER ITEMS
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
AGATE SLICES AND SLABS
Agate slices and slabs are natural stone with certain characteristics inherent to them. Any slight or unusual markings are common. Lines or striations that may appear as hairline scratches or cracks are just that. Those aren't considered damaging attributes. Open areas with sparkle-like accents are geode inclusions which make the slice even more special as these are rare to come upon. Some areas may not be able to be fully polished and may contain a rough appearance which is also normal. If agates are dropped accidentally they will break, crack or get chipped. Agates are like glass so proper care should be taken.
STONE CLOCKS
Once purchased, we run each clock for a minimum of 48 hours with a fresh battery to ensure the clock mechanism is working properly. After that, it is packaged and sent out. This time is accounted within the processing time for all orders.
In the unlikely event that a clock mechanism should stop or keep time inaccurately, please let us know immediately so we can work out a proper solution. We are willing to work with you to make sure you are happy and to resolve the issue should one arise.
If a problem arises from one of our handmade clocks, please let us know immediately so we can determine the best course of action.
ITEMS DAMAGED IN TRANSIT
If your item is damaged in transit via shipping, a refund may be possible. Please contact us via email within 2 days of receiving your purchase with images of the damaged item and shipping box along with a description of the damage.
Before a refund is issued, the defective product must be returned in its original condition and packaging. In most instances, we will cover the cost of return shipping for a damaged or defective item. Once the item is back in our possession, we will refund the original cost of the item after we initiate the claim with USPS. We do insure each item with the chosen carrier for the full declared value of the item. We do not issue a refund payment until USPS has issued it first to us. The claim will be filed by us and typically the buyer will need to fill out an affidavit form confirming the damaged item.
Color or style variation will not be considered an acceptable description as a defective / damaged refund or exchange. Great care and time is taken to accurately photograph and depict the work with regards to the description. Please note color variations may occur because of differences in monitor settings.
CUSTOMS AND IMPORT TAXES
Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
White Olive Agate Fringe Hanging
Regular price $165.00
Shipping calculated at checkout.
Show your walls some love with the White Olive Design Agate Fringe Wall Hanging for a classic neutral pop. This unique boho décor item features multicolor fiber fringe in cool grays, olive green and white. Finish the piece with a brass macramé bead or silk tassel accent.
Choose your preferred agate slice from the ordering menu. This bold wall hanging is perfect for creating dramatic boho-inspired wall décor that pairs easily with other eclectic pieces. You’ll receive a photograph of your wall hanging once we have it mounted and fringe placed on it.
- Dimensions: range is 24" to 42" long by 12" to 18" wide, 1" projection
*This piece is made to order. Due to the handmade nature, no two wall hangings are exactly the same. Small differences may occur.
*Each comes ready to hang.
*Please allow up to three weeks for production time.
Due to the nature of handmade work, returns and exchanges are not possible. For this reason, please make sure to view all photos, read product descriptions, check dimensions, and review shipping policies carefully before completing your purchase.
Customers are encouraged to contact us via email with additional questions or to request photos of items to assist in making your purchase. Video demos are also available for assistance in making a purchase.
In
unique circumstances, a refund or return may be granted upon further review. In these cases, there will be a 15% restocking fee calculated based on the original item cost. All return shipping costs are paid by the buyer. Original shipping costs will not be refunded. Those funds are allocated for paying the United States Postal Service and we do not get a refund back for items that have already been shipped.
Forced Returns will not be accepted: do not return an item unless you have been approved for a return. Should a Return be granted, it will only be done so through the proper channels of email correspondence. Any packages sent back without a Return Agreement in place will be unopened and a Return to Sender will occur.
COVID-19
UPDATE:
Please review USPS Service Alerts and scroll to your country for specific shipping information.
PLEASE NOTE:
We are currently accepting orders from certain countries and using USPS Priority Mail International which is approximately 6-10 business days. The rates are auto-calculated. We are happy to do shipping estimates prior to check out if a rate seems higher than usual. All international packages will include tracking and insurance. Any taxes, customs and/or duties are paid by the Buyer. We are not responsible for paying those charges. Any questions, please send an email to jessica@modnorth.com.
COURIER INFORMATION
Our default shipping method is USPS (United States Postal Service) with First Class service for US Orders. All items are insured and able to track. Priority Mail will only be used if the package weight is above one pound. We care about the environment, so the majority of our packaging materials are reused from incoming packages we get to our home.
NOTE: It is the Buyer's responsibility to ensure the correct address is entered in at the time of checkout. We are not responsible for incorrect addresses.
SHIPPING TIMES
Shipping time varies by item: please see individual product listings for specific shipping information. If an item needs to be rushed, please send a message prior to purchasing so the best shipping method can be determined. Free Shipping is not available on expedited items, and buyer will need to pay the increased costs.
INTERNATIONAL SHIPPING
For International customers, the default shipping is USPS Priority Mail Service. For more information about Priority Mail Service, please click here.
Please note, once a package leaves the U.S., the remainder of your delivery window is at the mercy of the destination country. If there are delays, it is out of our control. We are happy to help with tracking an item if possible or opening a case with our U.S. carriers if need be. However, once the item arrives to the intended country, it is the customer's responsibility to follow up with the receiving carrier to obtain the item.
International customers are responsible for all customs and duty taxes required by your country.
SHIPPING ISSUES
Please note we are not responsible for items marked as Delivered, but later claimed by customer to not have received the item. We ship all of our items with Tracking and Insurance. Once the carrier picks up the item, it is their responsibility to fulfill the obligation in getting that item to the customer. If an item is marked Delivered, but is nowhere to be found by the customer, we will assist in filing a claim. It is highly recommended to take the following steps in this situation. First, we suggest checking around your property for all possible locations the mail carrier could leave the item. Second, we suggest asking your neighbors on either side or around your street if they have mistakenly received your package. Third, we suggest contacting your local post office and asking for the GEO-COORDINATES of where the package was left. You will need to provide your Tracking Number when speaking with the individual at the post office. If you have exhausted all these possibilities, then we highly recommend you file a police report for the theft of the package. This will assist in preparing your case for a claim. However, if a package is marked as Delivered by the carrier, it will be more difficult to win a claim as they have noted they fulfilled their obligation. We as the Seller have fulfilled our obligation in sending the item within our noted processing times as well as including Tracking and Insurance. If you are concerned with package theft and/or have experienced package theft in your area, we highly recommend you purchase Signature Verification upon Delivery, have the package sent to a PO box or have the package sent to a different address such as family or a friend.
WELCOME
Please read all policy information carefully.
SHIPPING & HANDLING TIMES
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
CUSTOMER SATISFACTION
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
CUSTOM / MADE-TO-ORDER ITEMS
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
AGATE SLICES AND SLABS
Agate slices and slabs are natural stone with certain characteristics inherent to them. Any slight or unusual markings are common. Lines or striations that may appear as hairline scratches or cracks are just that. Those aren't considered damaging attributes. Open areas with sparkle-like accents are geode inclusions which make the slice even more special as these are rare to come upon. Some areas may not be able to be fully polished and may contain a rough appearance which is also normal. If agates are dropped accidentally they will break, crack or get chipped. Agates are like glass so proper care should be taken.
STONE CLOCKS
Once purchased, we run each clock for a minimum of 48 hours with a fresh battery to ensure the clock mechanism is working properly. After that, it is packaged and sent out. This time is accounted within the processing time for all orders.
In the unlikely event that a clock mechanism should stop or keep time inaccurately, please let us know immediately so we can work out a proper solution. We are willing to work with you to make sure you are happy and to resolve the issue should one arise.
If a problem arises from one of our handmade clocks, please let us know immediately so we can determine the best course of action.
ITEMS DAMAGED IN TRANSIT
If your item is damaged in transit via shipping, a refund may be possible. Please contact us via email within 2 days of receiving your purchase with images of the damaged item and shipping box along with a description of the damage.
Before a refund is issued, the defective product must be returned in its original condition and packaging. In most instances, we will cover the cost of return shipping for a damaged or defective item. Once the item is back in our possession, we will refund the original cost of the item after we initiate the claim with USPS. We do insure each item with the chosen carrier for the full declared value of the item. We do not issue a refund payment until USPS has issued it first to us. The claim will be filed by us and typically the buyer will need to fill out an affidavit form confirming the damaged item.
Color or style variation will not be considered an acceptable description as a defective / damaged refund or exchange. Great care and time is taken to accurately photograph and depict the work with regards to the description. Please note color variations may occur because of differences in monitor settings.
CUSTOMS AND IMPORT TAXES
Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Sunset Ombre Agate Fringe Hanging
Regular price $165.00
Shipping calculated at checkout.
A fresh new design for summer, the Sunset Ombre provides a warm, boho vibe to your walls with it's stunning textural aesthetic. Inspired by the style of dreamcatchers, this unique boho décor item will be finished with sturdy gold metal hoop or upgraded wood mount, wire wrap and pop-worthy multicolor fiber fringe in mustard, gold, rust, burnt orange, mauve, pink, peach and blush.
Choose your preferred agate slice from the ordering menu. This bold wall hanging is perfect for creating dramatic boho-inspired wall décor that pairs easily with other eclectic pieces. You’ll receive a photograph of your wall hanging once we have it mounted and fringe placed on it.
- Dimensions: range is 24" to 42" long by 12" to 18" wide, 1" projection
*This piece is made to order. Due to the handmade nature, no two wall hangings are exactly the same. Small differences may occur.
*Each comes ready to hang.
*Please allow up to three weeks for production time.
Due to the nature of handmade work, returns and exchanges are not possible. For this reason, please make sure to view all photos, read product descriptions, check dimensions, and review shipping policies carefully before completing your purchase.
Customers are encouraged to contact us via email with additional questions or to request photos of items to assist in making your purchase. Video demos are also available for assistance in making a purchase.
In
unique circumstances, a refund or return may be granted upon further review. In these cases, there will be a 15% restocking fee calculated based on the original item cost. All return shipping costs are paid by the buyer. Original shipping costs will not be refunded. Those funds are allocated for paying the United States Postal Service and we do not get a refund back for items that have already been shipped.
Forced Returns will not be accepted: do not return an item unless you have been approved for a return. Should a Return be granted, it will only be done so through the proper channels of email correspondence. Any packages sent back without a Return Agreement in place will be unopened and a Return to Sender will occur.
COVID-19
UPDATE:
Please review USPS Service Alerts and scroll to your country for specific shipping information.
PLEASE NOTE:
We are currently accepting orders from certain countries and using USPS Priority Mail International which is approximately 6-10 business days. The rates are auto-calculated. We are happy to do shipping estimates prior to check out if a rate seems higher than usual. All international packages will include tracking and insurance. Any taxes, customs and/or duties are paid by the Buyer. We are not responsible for paying those charges. Any questions, please send an email to jessica@modnorth.com.
COURIER INFORMATION
Our default shipping method is USPS (United States Postal Service) with First Class service for US Orders. All items are insured and able to track. Priority Mail will only be used if the package weight is above one pound. We care about the environment, so the majority of our packaging materials are reused from incoming packages we get to our home.
NOTE: It is the Buyer's responsibility to ensure the correct address is entered in at the time of checkout. We are not responsible for incorrect addresses.
SHIPPING TIMES
Shipping time varies by item: please see individual product listings for specific shipping information. If an item needs to be rushed, please send a message prior to purchasing so the best shipping method can be determined. Free Shipping is not available on expedited items, and buyer will need to pay the increased costs.
INTERNATIONAL SHIPPING
For International customers, the default shipping is USPS Priority Mail Service. For more information about Priority Mail Service, please click here.
Please note, once a package leaves the U.S., the remainder of your delivery window is at the mercy of the destination country. If there are delays, it is out of our control. We are happy to help with tracking an item if possible or opening a case with our U.S. carriers if need be. However, once the item arrives to the intended country, it is the customer's responsibility to follow up with the receiving carrier to obtain the item.
International customers are responsible for all customs and duty taxes required by your country.
SHIPPING ISSUES
Please note we are not responsible for items marked as Delivered, but later claimed by customer to not have received the item. We ship all of our items with Tracking and Insurance. Once the carrier picks up the item, it is their responsibility to fulfill the obligation in getting that item to the customer. If an item is marked Delivered, but is nowhere to be found by the customer, we will assist in filing a claim. It is highly recommended to take the following steps in this situation. First, we suggest checking around your property for all possible locations the mail carrier could leave the item. Second, we suggest asking your neighbors on either side or around your street if they have mistakenly received your package. Third, we suggest contacting your local post office and asking for the GEO-COORDINATES of where the package was left. You will need to provide your Tracking Number when speaking with the individual at the post office. If you have exhausted all these possibilities, then we highly recommend you file a police report for the theft of the package. This will assist in preparing your case for a claim. However, if a package is marked as Delivered by the carrier, it will be more difficult to win a claim as they have noted they fulfilled their obligation. We as the Seller have fulfilled our obligation in sending the item within our noted processing times as well as including Tracking and Insurance. If you are concerned with package theft and/or have experienced package theft in your area, we highly recommend you purchase Signature Verification upon Delivery, have the package sent to a PO box or have the package sent to a different address such as family or a friend.
WELCOME
Please read all policy information carefully.
SHIPPING & HANDLING TIMES
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
CUSTOMER SATISFACTION
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
CUSTOM / MADE-TO-ORDER ITEMS
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
AGATE SLICES AND SLABS
Agate slices and slabs are natural stone with certain characteristics inherent to them. Any slight or unusual markings are common. Lines or striations that may appear as hairline scratches or cracks are just that. Those aren't considered damaging attributes. Open areas with sparkle-like accents are geode inclusions which make the slice even more special as these are rare to come upon. Some areas may not be able to be fully polished and may contain a rough appearance which is also normal. If agates are dropped accidentally they will break, crack or get chipped. Agates are like glass so proper care should be taken.
STONE CLOCKS
Once purchased, we run each clock for a minimum of 48 hours with a fresh battery to ensure the clock mechanism is working properly. After that, it is packaged and sent out. This time is accounted within the processing time for all orders.
In the unlikely event that a clock mechanism should stop or keep time inaccurately, please let us know immediately so we can work out a proper solution. We are willing to work with you to make sure you are happy and to resolve the issue should one arise.
If a problem arises from one of our handmade clocks, please let us know immediately so we can determine the best course of action.
ITEMS DAMAGED IN TRANSIT
If your item is damaged in transit via shipping, a refund may be possible. Please contact us via email within 2 days of receiving your purchase with images of the damaged item and shipping box along with a description of the damage.
Before a refund is issued, the defective product must be returned in its original condition and packaging. In most instances, we will cover the cost of return shipping for a damaged or defective item. Once the item is back in our possession, we will refund the original cost of the item after we initiate the claim with USPS. We do insure each item with the chosen carrier for the full declared value of the item. We do not issue a refund payment until USPS has issued it first to us. The claim will be filed by us and typically the buyer will need to fill out an affidavit form confirming the damaged item.
Color or style variation will not be considered an acceptable description as a defective / damaged refund or exchange. Great care and time is taken to accurately photograph and depict the work with regards to the description. Please note color variations may occur because of differences in monitor settings.
CUSTOMS AND IMPORT TAXES
Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Candy Ombre Agate Fringe Hanging
Regular price $165.00
Shipping calculated at checkout.
Rich fuchsias and magenta vibes for the gorgeous Candy Ombre Agate Fringe Wall Hanging that will bring a playful and fun aesthetic to your gallery wall. This unique boho décor item features multicolor fiber fringe in coral, pink, fuchsia, magenta, peach, rust, dark orange and blush.
Choose your preferred agate slice from the ordering menu. This bold agate wall hanging is perfect for creating dramatic boho-inspired wall décor that pairs easily with other eclectic pieces. You’ll receive a photograph of your wall hanging once we have it mounted and fringe placed on it.
- Dimensions: range is 24"-42" long, 12"-18" wide, 1" projection
*This piece is made to order. Due to the handmade nature, no two wall hangings are exactly the same. Small differences may occur.
*Each comes ready to hang.
*Please allow up to three weeks for production time.
Due to the nature of handmade work, returns and exchanges are not possible. For this reason, please make sure to view all photos, read product descriptions, check dimensions, and review shipping policies carefully before completing your purchase.
Customers are encouraged to contact us via email with additional questions or to request photos of items to assist in making your purchase. Video demos are also available for assistance in making a purchase.
In
unique circumstances, a refund or return may be granted upon further review. In these cases, there will be a 15% restocking fee calculated based on the original item cost. All return shipping costs are paid by the buyer. Original shipping costs will not be refunded. Those funds are allocated for paying the United States Postal Service and we do not get a refund back for items that have already been shipped.
Forced Returns will not be accepted: do not return an item unless you have been approved for a return. Should a Return be granted, it will only be done so through the proper channels of email correspondence. Any packages sent back without a Return Agreement in place will be unopened and a Return to Sender will occur.
COVID-19
UPDATE:
Please review USPS Service Alerts and scroll to your country for specific shipping information.
PLEASE NOTE:
We are currently accepting orders from certain countries and using USPS Priority Mail International which is approximately 6-10 business days. The rates are auto-calculated. We are happy to do shipping estimates prior to check out if a rate seems higher than usual. All international packages will include tracking and insurance. Any taxes, customs and/or duties are paid by the Buyer. We are not responsible for paying those charges. Any questions, please send an email to jessica@modnorth.com.
COURIER INFORMATION
Our default shipping method is USPS (United States Postal Service) with First Class service for US Orders. All items are insured and able to track. Priority Mail will only be used if the package weight is above one pound. We care about the environment, so the majority of our packaging materials are reused from incoming packages we get to our home.
NOTE: It is the Buyer's responsibility to ensure the correct address is entered in at the time of checkout. We are not responsible for incorrect addresses.
SHIPPING TIMES
Shipping time varies by item: please see individual product listings for specific shipping information. If an item needs to be rushed, please send a message prior to purchasing so the best shipping method can be determined. Free Shipping is not available on expedited items, and buyer will need to pay the increased costs.
INTERNATIONAL SHIPPING
For International customers, the default shipping is USPS Priority Mail Service. For more information about Priority Mail Service, please click here.
Please note, once a package leaves the U.S., the remainder of your delivery window is at the mercy of the destination country. If there are delays, it is out of our control. We are happy to help with tracking an item if possible or opening a case with our U.S. carriers if need be. However, once the item arrives to the intended country, it is the customer's responsibility to follow up with the receiving carrier to obtain the item.
International customers are responsible for all customs and duty taxes required by your country.
SHIPPING ISSUES
Please note we are not responsible for items marked as Delivered, but later claimed by customer to not have received the item. We ship all of our items with Tracking and Insurance. Once the carrier picks up the item, it is their responsibility to fulfill the obligation in getting that item to the customer. If an item is marked Delivered, but is nowhere to be found by the customer, we will assist in filing a claim. It is highly recommended to take the following steps in this situation. First, we suggest checking around your property for all possible locations the mail carrier could leave the item. Second, we suggest asking your neighbors on either side or around your street if they have mistakenly received your package. Third, we suggest contacting your local post office and asking for the GEO-COORDINATES of where the package was left. You will need to provide your Tracking Number when speaking with the individual at the post office. If you have exhausted all these possibilities, then we highly recommend you file a police report for the theft of the package. This will assist in preparing your case for a claim. However, if a package is marked as Delivered by the carrier, it will be more difficult to win a claim as they have noted they fulfilled their obligation. We as the Seller have fulfilled our obligation in sending the item within our noted processing times as well as including Tracking and Insurance. If you are concerned with package theft and/or have experienced package theft in your area, we highly recommend you purchase Signature Verification upon Delivery, have the package sent to a PO box or have the package sent to a different address such as family or a friend.
WELCOME
Please read all policy information carefully.
SHIPPING & HANDLING TIMES
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
CUSTOMER SATISFACTION
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
CUSTOM / MADE-TO-ORDER ITEMS
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
AGATE SLICES AND SLABS
Agate slices and slabs are natural stone with certain characteristics inherent to them. Any slight or unusual markings are common. Lines or striations that may appear as hairline scratches or cracks are just that. Those aren't considered damaging attributes. Open areas with sparkle-like accents are geode inclusions which make the slice even more special as these are rare to come upon. Some areas may not be able to be fully polished and may contain a rough appearance which is also normal. If agates are dropped accidentally they will break, crack or get chipped. Agates are like glass so proper care should be taken.
STONE CLOCKS
Once purchased, we run each clock for a minimum of 48 hours with a fresh battery to ensure the clock mechanism is working properly. After that, it is packaged and sent out. This time is accounted within the processing time for all orders.
In the unlikely event that a clock mechanism should stop or keep time inaccurately, please let us know immediately so we can work out a proper solution. We are willing to work with you to make sure you are happy and to resolve the issue should one arise.
If a problem arises from one of our handmade clocks, please let us know immediately so we can determine the best course of action.
ITEMS DAMAGED IN TRANSIT
If your item is damaged in transit via shipping, a refund may be possible. Please contact us via email within 2 days of receiving your purchase with images of the damaged item and shipping box along with a description of the damage.
Before a refund is issued, the defective product must be returned in its original condition and packaging. In most instances, we will cover the cost of return shipping for a damaged or defective item. Once the item is back in our possession, we will refund the original cost of the item after we initiate the claim with USPS. We do insure each item with the chosen carrier for the full declared value of the item. We do not issue a refund payment until USPS has issued it first to us. The claim will be filed by us and typically the buyer will need to fill out an affidavit form confirming the damaged item.
Color or style variation will not be considered an acceptable description as a defective / damaged refund or exchange. Great care and time is taken to accurately photograph and depict the work with regards to the description. Please note color variations may occur because of differences in monitor settings.
CUSTOMS AND IMPORT TAXES
Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Forest Ombre Agate Fringe Hanging
Regular price $165.00
Shipping calculated at checkout.
Nature inspired design is abundant with the Forest Ombre Agate Fringe Wall Hanging that will bring a soothing and calming aesthetic to your gallery wall. This unique boho décor item features multicolor fiber fringe in dark green, olive green, emerald green, taupe, light teal, tan, light green, aqua, grayish-blue, cream and white.
Choose your preferred agate slice from the ordering menu. This bold agate wall hanging is perfect for creating dramatic boho-inspired wall décor that pairs easily with other eclectic pieces. You’ll receive a photograph of your wall hanging once we have it mounted and fringe placed on it.
- Dimensions: range is 24"-42" long, 12"-18" wide, 1" projection
*This piece is made to order. Due to the handmade nature, no two wall hangings are exactly the same. Small differences may occur.
*Each comes ready to hang.
*Please allow up to three weeks for production time.
Due to the nature of handmade work, returns and exchanges are not possible. For this reason, please make sure to view all photos, read product descriptions, check dimensions, and review shipping policies carefully before completing your purchase.
Customers are encouraged to contact us via email with additional questions or to request photos of items to assist in making your purchase. Video demos are also available for assistance in making a purchase.
In
unique circumstances, a refund or return may be granted upon further review. In these cases, there will be a 15% restocking fee calculated based on the original item cost. All return shipping costs are paid by the buyer. Original shipping costs will not be refunded. Those funds are allocated for paying the United States Postal Service and we do not get a refund back for items that have already been shipped.
Forced Returns will not be accepted: do not return an item unless you have been approved for a return. Should a Return be granted, it will only be done so through the proper channels of email correspondence. Any packages sent back without a Return Agreement in place will be unopened and a Return to Sender will occur.
COVID-19
UPDATE:
Please review USPS Service Alerts and scroll to your country for specific shipping information.
PLEASE NOTE:
We are currently accepting orders from certain countries and using USPS Priority Mail International which is approximately 6-10 business days. The rates are auto-calculated. We are happy to do shipping estimates prior to check out if a rate seems higher than usual. All international packages will include tracking and insurance. Any taxes, customs and/or duties are paid by the Buyer. We are not responsible for paying those charges. Any questions, please send an email to jessica@modnorth.com.
COURIER INFORMATION
Our default shipping method is USPS (United States Postal Service) with First Class service for US Orders. All items are insured and able to track. Priority Mail will only be used if the package weight is above one pound. We care about the environment, so the majority of our packaging materials are reused from incoming packages we get to our home.
NOTE: It is the Buyer's responsibility to ensure the correct address is entered in at the time of checkout. We are not responsible for incorrect addresses.
SHIPPING TIMES
Shipping time varies by item: please see individual product listings for specific shipping information. If an item needs to be rushed, please send a message prior to purchasing so the best shipping method can be determined. Free Shipping is not available on expedited items, and buyer will need to pay the increased costs.
INTERNATIONAL SHIPPING
For International customers, the default shipping is USPS Priority Mail Service. For more information about Priority Mail Service, please click here.
Please note, once a package leaves the U.S., the remainder of your delivery window is at the mercy of the destination country. If there are delays, it is out of our control. We are happy to help with tracking an item if possible or opening a case with our U.S. carriers if need be. However, once the item arrives to the intended country, it is the customer's responsibility to follow up with the receiving carrier to obtain the item.
International customers are responsible for all customs and duty taxes required by your country.
SHIPPING ISSUES
Please note we are not responsible for items marked as Delivered, but later claimed by customer to not have received the item. We ship all of our items with Tracking and Insurance. Once the carrier picks up the item, it is their responsibility to fulfill the obligation in getting that item to the customer. If an item is marked Delivered, but is nowhere to be found by the customer, we will assist in filing a claim. It is highly recommended to take the following steps in this situation. First, we suggest checking around your property for all possible locations the mail carrier could leave the item. Second, we suggest asking your neighbors on either side or around your street if they have mistakenly received your package. Third, we suggest contacting your local post office and asking for the GEO-COORDINATES of where the package was left. You will need to provide your Tracking Number when speaking with the individual at the post office. If you have exhausted all these possibilities, then we highly recommend you file a police report for the theft of the package. This will assist in preparing your case for a claim. However, if a package is marked as Delivered by the carrier, it will be more difficult to win a claim as they have noted they fulfilled their obligation. We as the Seller have fulfilled our obligation in sending the item within our noted processing times as well as including Tracking and Insurance. If you are concerned with package theft and/or have experienced package theft in your area, we highly recommend you purchase Signature Verification upon Delivery, have the package sent to a PO box or have the package sent to a different address such as family or a friend.
WELCOME
Please read all policy information carefully.
SHIPPING & HANDLING TIMES
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
All processing and shipping times vary depending on the order size and type of product. For details, please see individual items.
CUSTOMER SATISFACTION
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
Your satisfaction with your purchase and experience is of the utmost importance. Please do not hesitate to contact with questions or concerns if for any reason you are not satisfied and we will work to find a solution for the issue.
CUSTOM / MADE-TO-ORDER ITEMS
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
When a custom or made-to-order item is purchased, customer feedback is required throughout the design and production process in order to deliver the best quality. We offer several design options depending on the custom item, so customer interaction is paramount to completing the item. Mod North & Co. reserves the right to cancel an order if no reply is given within 5 days of contacting the customer. Our production queue is maintained by staying on schedule with each order.
AGATE SLICES AND SLABS
Agate slices and slabs are natural stone with certain characteristics inherent to them. Any slight or unusual markings are common. Lines or striations that may appear as hairline scratches or cracks are just that. Those aren't considered damaging attributes. Open areas with sparkle-like accents are geode inclusions which make the slice even more special as these are rare to come upon. Some areas may not be able to be fully polished and may contain a rough appearance which is also normal. If agates are dropped accidentally they will break, crack or get chipped. Agates are like glass so proper care should be taken.
STONE CLOCKS
Once purchased, we run each clock for a minimum of 48 hours with a fresh battery to ensure the clock mechanism is working properly. After that, it is packaged and sent out. This time is accounted within the processing time for all orders.
In the unlikely event that a clock mechanism should stop or keep time inaccurately, please let us know immediately so we can work out a proper solution. We are willing to work with you to make sure you are happy and to resolve the issue should one arise.
If a problem arises from one of our handmade clocks, please let us know immediately so we can determine the best course of action.
ITEMS DAMAGED IN TRANSIT
If your item is damaged in transit via shipping, a refund may be possible. Please contact us via email within 2 days of receiving your purchase with images of the damaged item and shipping box along with a description of the damage.
Before a refund is issued, the defective product must be returned in its original condition and packaging. In most instances, we will cover the cost of return shipping for a damaged or defective item. Once the item is back in our possession, we will refund the original cost of the item after we initiate the claim with USPS. We do insure each item with the chosen carrier for the full declared value of the item. We do not issue a refund payment until USPS has issued it first to us. The claim will be filed by us and typically the buyer will need to fill out an affidavit form confirming the damaged item.
Color or style variation will not be considered an acceptable description as a defective / damaged refund or exchange. Great care and time is taken to accurately photograph and depict the work with regards to the description. Please note color variations may occur because of differences in monitor settings.
CUSTOMS AND IMPORT TAXES
Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
