Returns/Exchanges

Due to the nature of handmade work, returns and exchanges are not possible. Please make sure to view all photos, read product descriptions, check dimensions and shipping policies carefully before completing your purchase. Customers are encouraged to reach out to us via email for additional questions and/or photos of items to assist in making the purchase. Video demo is also available for assistance in making a purchase.
If a refund and/or return is granted upon further review of the unique circumstances, there will be a 15% restocking fee of the original item cost. All return shipping costs are paid by the buyer. Original shipping costs will not be refunded. Those funds are allocated for paying the United States Postal Service and we do not get a refund back for items that have already been shipped.
Forced Returns will not be accepted. Should a Return be granted, it will only be done so through the proper channels of email correspondence. Any packages sent back without a Return Agreement in place will be unopened and a Return to Sender will occur. Communication with us is key!