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* This is for ONE made to order Chakra Garland.
* Past examples shown for reference only.
* Slices are pulled and assembled at the time of order.
* Please note agate slices come in a variety of shapes; rounded, oval, elliptical, triangular. We receive various batches from our supplier and do not have control over what shapes arrive.
STONE CLOCKS
Once purchased, we run each clock for a minimum of 48 hours with a fresh battery to ensure the clock mechanism is working properly. After that, it is packaged and sent out. This time is accounted within the processing time for all orders.
In the unlikely event that a clock mechanism should stop or keep time inaccurately, please let us know immediately so we can work out a proper solution. We are willing to work with you to make sure you are happy and to resolve the issue should one arise.
If a problem arises from one of our handmade clocks, please let us know immediately so we can determine the best course of action.
ITEMS DAMAGED IN TRANSIT
If your item is damaged in transit via shipping, a refund may be possible. Please contact us via email within 2 days of receiving your purchase with images of the damaged item and shipping box along with a description of the damage.
Before a refund is issued, the defective product must be returned in its original condition and packaging. In most instances, we will cover the cost of return shipping for a damaged or defective item. Once the item is back in our possession, we will refund the original cost of the item after we initiate the claim with USPS. We do insure each item with the chosen carrier for the full declared value of the item. We do not issue a refund payment until USPS has issued it first to us. The claim will be filed by us and typically the buyer will need to fill out an affidavit form confirming the damaged item.
Color or style variation will not be considered an acceptable description as a defective / damaged refund or exchange. Great care and time is taken to accurately photograph and depict the work with regards to the description. Please note color variations may occur because of differences in monitor settings.
CUSTOMS AND IMPORT TAXES
Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Bought this as an xmas gift for my dad and he loved it! There was a glitch with the website that allowed me to purchase one that was bought already. Jessica emailed me right away to make it right and provided excellent customer service. I love what she created and will continue to use and recommend her business.
Chakra Agate Garland gives me life!
Great communication, beautiful product, and fast shipping!
Beautiful piece, my Mom loved it!
Beautiful, well packaged, exactly as described!
Bought this as an xmas gift for my dad and he loved it! There was a glitch with the website that allowed me to purchase one that was bought already. Jessica emailed me right away to make it right and provided excellent customer service. I love what she created and will continue to use and recommend her business.
Chakra Agate Garland gives me life!
Great communication, beautiful product, and fast shipping!
Beautiful piece, my Mom loved it!
Beautiful, well packaged, exactly as described!
10% OFF YOUR FIRST ORDER!
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